All reviews
224 verified reviews, 4.8★ average, sorted by most recent.
Bruce Cubbedge
An outstanding company the work is done right they get in and get out absolutely recommended
Jocelyn Wells
Bigfoot Roofing accepted the challenge of doing a re-roof at the Alpha Kappa Alpha sorority house. Our beautiful house is located in a historical community. We consulted with Lance during the entire process. Lance was familiar with our sorority and knew that we wouldn’t accept anything less than perfection. He was very knowledgeable of the process in caring for historical homes and permits that needed to be pulled. The entire process was worry free. Just wanted to say again to the guys at Bigfoot, thank you again for treating us like the queens that we are.
Jocelyn Wells
No written review
Baymeadows Express Movers
Always a pleasure to work with.
Howard Parker
Bigfoot Roofing replaced our roof and did a remodel job for our den. We have an older house and the den added some challenges. The site supervisor, owner, and Lance came up with solutions to overcome all issues in the most reasonable way. It was a pleasure working with Lance from beginning to end. Lance maintained constant communication with us at all times by only being a phone call away! Everything turned out wonderful and I would highly recommend Bigfoot to any and everyone.
Louise Henley
I am the kind of person who likes to check, double check and then check again. So I will save you some time in your search for a good roofing company- it's Bigfoot Roofing. I got quotes from at least 4 companies (they all quoted around the same amount) Bigfoot gave me an estimate for over half off of what I had found elsewhere. I would have thought it too good to be true but I had found them through a personal referral from a friend. They gave me Lance Holman's contact details and from there it was smooth sailing. He was professional, efficient and took the time to explain the in's and out's. He provided photographic reviews (which none of the other so called Big Boy companies had done). They arrived on the promised day and my roof looks amazing. Fantastic quality and i can't stop looking at it! Don't bother looking anywhere else, he saved my family thousands of dollars and he brought a personal and caring touch to the whole process. Thank you Lance!
Carol Stearns
This was a great company to work with. From beginning to end, they did what they said they would do., and they knew what they were doing. We are VERY pleased with our new roof! Thanks Lance and Miguel. We won't hesitate to recommend Bigfoot!
Tiffany Brown
Lance is informative and awesome at his job. Thank you.
alicia Zincke
Just recently had my roof done by this company. The sales person that came to my house Lance Holman was very professional and knowledgeable in construction and roofing materials. Appreciated his willingness to politely answer all of our questions. The crew was exceptional and they did a fantastic job. I would highly recommend that if you are contemplating replacing your roof you get in touch with Lance. Alicia and G Zincke
LISA HACKBARDT
They are great people and have integrity.
Melanie Simpson Goodman
I worked on 3 different quotes to get my roof done and out of the 3, Lance from Bigfoot was the only one who actually listened to me and gave me a quote based on my needs not his business needs. I'm happy I went with them because they kept me updated at all times with each step right down to the dumpster. Also, when there was a small spot of material that needed to be ordered to finish, the owner, Kyle, himself called to update me with his sexy voice lol. Shortly after, the project manager Miguel stopped by to update me in person (btw he has the cutest freckles I've ever seen on a man...just soo cute). What can I say, this company not only did an amazing job but looked good doing it hahaha
Jo Lynn Curtis
Lance responded to my request to look at my leaking roof and the resulting interior damage. He was prompt (a big deal in my book}, professional and thorough. He explained each and every step (even advising that my roof did NOT need to be replaced, but rather repaired-- I was pleasantly surprised). He followed-up often and I was so impressed by the roof repair, ceiling repair and paint job of the damaged room that I hired Bigfoot Roofing & Construction to paint the interior of my whole house. I also need to commend Esvin and his helper for their outstanding work while fixing the ceiling and painting. They too are prompt, come right in and get to work, work all day and leave every work area immaculately cleaned. I would, and do, highly recommend Bigfoot for any roof, construction or painting job needed. Jo Lynn Curtis
Debbie Townsend
We have used Bigfoot Roofing twice now. We had to replace the roof on a home we sold. They just finished the roof on the home we live in now. Everything was as promised. Lance was our representative and I have given his card to several people who have asked who did our roof. We have a group who do the "dinner" walk around the block and they commented on how quickly it was done and on how great it looks. Lance suggested we do a ridge vent vs the other vents we had. This will help on air flow in the attic. I would recommend Bigfoot to anyone. Lance also mentioned they have a construction side that can replace siding for hardy board. I will be calling them for this project next. I would to thank the crew. They cleaned up everything very well and were very professional.
Response from owner
January 31, 2020
Ferrel Scarborough
We contracted with Big Foot Roofing to replace our roof. The pricing was very fair and the quality of the work was Excellent! Our company representative Lance Holman was extremely friendly and attentive to any questions we had throughout the entire process. Big foot roofing does everything they say within the time frame they give you. It was truly refreshing to deal with a rep like Lance Holman and a company like Big Foot Roofing!
Response from owner
August 28, 2019
JH Snyder
I could not have made a better choice with this roofing company! The attention to detail from the beginning was amazing. Every consideration was given to making the right choices for my new roof, the correct shingles, attention to my driveway so it would not be damaged, protecting the landscape, answering ALL of my questions, explaining everything as the project progressed and the final cleanup was perfect right down to my very clean gutters when they finished. Even the city inspector was impressed when he did the final inspection. THANK you Kyle and Miguel and your wonderful workers for a job WELL DONE! LOVE my new roof!!
Response from owner
January 18, 2020
Charlie Sauter-Hunsberger
The team did a really great job, from sales, to installation, to follow up with the insurance company. They did a great job cleaning up the site, and did a great job protecting the plants.
Response from owner
December 17, 2019
Hernán Larrarte
No written review
Stephanie Ging
We are so pleased with the exceptional services provided by this company! From the very first contact, the office was courteous and professional. Then the sales consultant, Ryan Janda, walked us through the roofing & gutter process and scheduling with ease. They did a fantastic job and everything went exactly as scheduled. There were no surprises after services were rendered. We highly recommend them and are seeking further services through their company. They really deserve better than 5 Stars! Thank you to all the Bigfoot Roofing & Construction Team. The office of Dr. Matthew S. Nawrocki appreciates you! We were so pleased with roofing services that we secured our exterior painting services with them. A job well done and we highly recommend any services that they provide. Thank You! Stephanie
M Wilson
I am beyond satisfied with my recent roof replacement done by Bigfoot Roofing. The job was completed quickly with quality work! At any point doing the process, I could call Lance and he would take the time to explain whatever concerns that I had. His unyielding commitment made me feel like I was his only customer. His level of professionalism and integrity is undeniable. I would definitely recommend this company to friends and families or anyone intrested in getting their roof repaired or replaced. They made the process EASY!
Poonam Misra
Just in time 2 weeks ago, we had our roof replaced, before Hurricane Dorian. Lance Holman helped us from start to end of the Project. He answered all our questions and provided excellent Customer Service. Everything was done on schedule. We are happy with the work and the service.
Kathie Riley
Big Foot did our home reconstruction after Hurricane Michael and we couldn’t be more pleased. They were always on time and always did what they said - they even answered our phone calls and texts. We have been to other homes that have had work done and it makes us realize what an incredible job Big Foot did for us. We have a new roof, sky lights, windows, drywall, insulation, lighting, stucco, siding, gutters, flooring and paint. Great work! On time! On budget! And nice to boot! A 5 Star Plus review for sure! Oh, by the way, John is the BEST!
Response from owner
August 21, 2019
St. Francis Choe Korean Catholic Chapel
Thank you to Bigfoot Roofing Inc. We have experienced excellent service and quality work for our 24 years old roofing replacement project. Specially Estimate and lead professional Lance Holman who performed an amazing job to start to the end to make sure job gets done successfully.
J
No written review
Response from owner
August 10, 2019
Rosalyn Miller
I had my roof replaced 2 weeks ago by Bigfoot Roofing & Construction. I chose the Barkwood Architectural shingles with the brown drip edge. OMG! simply beautiful...I am pleased with the workmanship and clean-up. Lance Holman was my sales consultant and he was very polite, always answered my calls, and provided assistance when I needed. My girlfriend who lives 5 houses down from me, is also in the process of having her roof replaced by Bigfoot Roofing. Mr. Lance is also her sales consultant. Thank you Bigfoot Roofing! Ms. Lee (Miller) 6/4/19
Response from owner
August 2, 2019
lisa marcoux
Bigfoot roofing showed up at 7:30 am, worked hard and professionally all day in the heat. The job was completed in a single day and looks amazing! The men did a great job cleaning up, they left the area around the house looking great. Thank you for a job well done!
Response from owner
August 2, 2019
Kate McCoy
We got a new roof from Bigfoot and it's a 10 out of 10! The entire team is awesome...from the front office girls who do scheduling, to Lance who's out in the field doing estimates/bids, right down to the crew onsite & foreman performing work. Lance was honest and followed through with everything he promised. The crew was efficient, organized & tidy. We would highly recommend Bigfoot to anyone who asks!
Response from owner
August 2, 2019
Chanda Odom
After calling at least 20 roofing companies for quotes after our roof was torn up by hurricane Michael we decided to go with Big Foot Roofing. Most of the companies that we called several times either never returned our calls, or said they would come give us a quote and never did. Of the 3 companies who actually gave us quotes Big Foot was THOUSANDS cheaper than the others. The wait was much shorter, and they were actually able to get yo our roof sooner than they had originally said. Our roof looks great, and I have one of the most picky husbands on the planet. You can tell they take pride in their work! I would recommend them to anyone!
Response from owner
August 2, 2019
Bryan Hakes
It's been about 6 months since we had outroof replaced, we constantly get compliments on the craftsmanship they did a wonderful job was here when they said and took their time on it, after was all said and done we now have a beautiful roof thanks to Bigfoot roofing!!!
Response from owner
August 2, 2019
Stephen Edmonds
I have worked with Lance Holman on a number of projects, both for my personal and business use. As a Real Estate Agent, I choose my home improvement vendors very carefully, because they are a direct reflection of me to my customers. When it comes to roofers, Lance is the ONLY one I trust! He always answers my calls, texts and emails. He also is incredibly prompt to get quotes out and answer any questions I might have. I would encourage anyone to give Lance an opportunity to show you what genuine, old-fashioned customer service is all about!
Response from owner
August 2, 2019
Susan Watson
Where to begin? This is an amazing team of professionals that delivered on every level. Lance Holman, thank you for walking us through the process of replacing our roof and repairing interior damage. You priced our job so easily and reasonably that we were ready to sign (and did) that day. Kyle Maxwell has assembled a great team of experts that goes the extra mile in customer satisfaction. From the scheduling and delivery of materials to the actual roof replacement, everything went smoothly. Miguel Rodriguez provided top notch on site supervision and answered our every question. And last but certainly not least, the team of roofers were amazing. Thank you Bigfoot Roofing and Construction for a job well done!
Response from owner
August 2, 2019
Grant O'Hickey
I had a roof leak repaired by Bigfoot Roofing. Their services were reasonably priced, and they fixed the leak. They took a bit longer than I would prefer to come to my house and make the repair. They also failed to fix the leak the first time out. However, they came back and made additional repairs without additional charges. On that basis, would recommend them and use them again.
Response from owner
August 2, 2019
Erica C
After the hurricane Micheal in Panama City it has been so hard to find honest, reliable contractors. The BigFoot team has been a please to work with! So responsive and great work. I can't recommend them enough!
Response from owner
August 2, 2019
B
Did our roof, very pleased.
Response from owner
August 2, 2019
Brian English
Lance @ Bigfoot Roofing were great to deal with. Bigfoot did exactly the job at the exact time that Lance promised. We are extremely happy with the roof and the service before, during and after the sale.
Response from owner
August 2, 2019
Sue Odell
Had roof installed at the end of October. Interviewed 8 companies and the best customer service was from Bigfoot. The price was fair, it took 2 days to complete. They had 8 guys on the first day and 10 on the second day. Very knowledgeable crew, very caring about our home and our landscape. We dealt with Lance, John and Kyle who answered promptly any questions or concerns that we might have had. I would HIGHLY recommend this company. They only asked for 25% down and did not ask for balance until they were sure that we were completely satisfied. Now that is true CUSTOMER SERVICE.
Response from owner
August 2, 2019
William T.D. Hale Jr.
Hurricane Michael, Panama City, FL Following the hurricane, my wife and I headed to Panama City to assist my 87 year old mother who had sustained wind damage to the shingles on her roof and the soffit(s) surrounding her house, as well as other damages. After several days and multiple phone calls, emails and texts to local roofing companies, we had few contacts or replies. The contacts we had failed to show to provide estimates for the repairs. One day we waited all day for one company to show-up and even after they made calls to say they'd arrive in an hour or later stated they'd be at the house in ten minutes, they did not appear. Needing food and other supplies, the three of us were leaving when we saw Damien Wade, Sales Representative for Big Foot Roofing & Construction, setting up yard signs along the right of way in Cedar's Crossing. I stopped and spoke with Damien, who provided us with a package containing the company's business licenses and business liability insurance and other documents. We set an appointment for the following day at 10 am and HE SHOWED UP! From the moment we met Damien he was polite, informative and responsive, and above all PROFESSIONAL. He surveyed the damage and provided my mom with a detailed estimate of the work to be accomplished. He agreed to also meet our deadline of completing the work by November 3rd, since my wife and I were returning to our home out of state and we wanted the work completed before we departed. Again, Damien delivered on his promises. He personally replaced the damaged shingles in multiple areas of the roof and provided soffit samples to the Big Foot team. He arranged for Big Foot employees, Josh and Grayland, a father-son team of carpenters, to accomplish the soffit repairs as prescribed. Periodically, John Conley, the Operations Manager and Damien came by to check on Josh and Grayland's progress. The job was accomplished in a first class fashion and the work area was cleaned up. Everyone at Big Foot was empathetic and responsive to helping us accomplish the repairs and put my mom's concerns at ease. We truly believe finding Damien was meant to be and we are thankful we met him and the Big Foot team. I highly recommend this company/team for your roofing needs. William H
Cameron Gibbs
If your Googling roofing companies you can stop here. I vetted for over two months and interviewed and got estimates from more than a dozen roofing companies. Bigfoot won the bid. They did an absolutely outstanding job. Two solid days of work as they addressed every one of our concerns. Project Manager stayed engaged and the six workers never stopped. They repaired wood rot and tied into our Florida room which were two areas we were concerned about. Workers spent nearly two hours canvassing the yard for debris after they were done. It’s refreshing to know that there’s a professional roofing company here in. Jacksonville.
Response from owner
August 2, 2019
Kisha D
We were referred to Bigfoot Roofing by a friend. When I called, I had the pleasure of speaking with Lance. He was very pleasant, knowledgeable, and thorough in explaining the process to me, making me feel like I was his only client. When roof replacement day came, the team of roofers started very early and when I left for work, there was stuff everywhere!!!! When I got home later that evening, everything was cleaned up and they were preparing to leave. My biggest concern were the nails, so I conducted an inspection of my own and as Lance promised, we didn't have any nails left behind. We have been sharing our experience with anyone that asks as we live on the corner and we have had several neighbors stop by to compliment us on how nice the new roof looks and ask questions about Bigfoot Roofing.
Response from owner
August 2, 2019
G C
Big Foot Roofing is the best. Lance is very professional and honest. Big Foot price is reasonable. The roofing crew was scheduled at 8:00am and they was there WORKING at 8:00am. The only evidence that they was there is my new beautiful roof. Also, the office staff customer service is awesome. I highly recommend Bigfoot Roofing. Ask for Lance!!!!!
Response from owner
August 2, 2019
Phyllis Yates
Bigfoot Roofing was a 100% wonderful experience. Our Sales Consultant Lance Holman Is Outstanding. Everything Lance explained to us was right on Target, from beginning to end. Nothing was left undone. I will continue to refer Lance Holman and Bigfoot Roofing to everyone that's looking for a great Roofing company with the very best customer service in mind.
Debbie Zoller
After Hurricane Irma, like everyone else, we had a hard time finding someone we felt comfortable with to replace our roof. Lance was very knowledgeable, friendly, and trustworthy. The entire staff at Bigfoot put our minds at ease. They are amazing--but we just loved Lance. We recommended Bigfoot to our neighbor who had his roof replaced by Bigfoot as well. I would highly recommend Bigfoot to anyone.
Gerald Jones
Very pleased with my roof. The rep Lance when I initially call for an estimate was very knowledgeable and not trying to pressure .me in to choosing Bigfoot roofing. Only that they do quality work. So I kept looking for about a month and they were the best choice. Roof was done in one day on a 2000 sq foot home..
Response from owner
May 20, 2018
Sheila Finocchiaro
This company was a pleasure to work with from our first meeting with Lance til completion of the project. The crew worked efficiently and were very professional. I would highly reccommend them and will use them exclusively for all future roofing needs.
Response from owner
May 20, 2018
Bob B
Due to Hurricane Irma, I was forced to file an extensive insurance claim for roof, interior drywall and painting and fence replacement. As a homeowner, this was my first experience in needing a contractor for repairs. I began my search on January 15, 2018. Bigfoot Roofing was my first call, I suppose because of its alphabetical placement. Lance Holman took my call and answered all of my questions. Within three days, he had inspected my damages, discussed their ability to work within my insurance settlement and provided me a contingency agreement. Since that time, I have been amazed by the quality of repairs and the professionalism and respectfulness of everyone involved. I cannot thank my lucky stars enough that my first call on the 15th of January was my best call. Bigfoot Roofing will have all of my future business and I truly encourage any reader to consider the same. Many thanks to Lance Holman and John Conley. I cringe to think what I'd have done without you.
Response from owner
May 20, 2018
Mo Fo
They did an amazing job on our roof. Great price and friendly service. No complainrs here
Response from owner
May 20, 2018
Que Pasa
Did an excellent job on my roof and was very professional job and Lance gave me start date and were there early to start.It was a pleasure to work with Lance on this Job, he answered all my questions and is very honorable young man...Thank You...
Mary Palmer
It is with no reservation that we recommend Bigfoot Roofing & Construction. After much research and review of several companies, we chose to go with Bigfoot to tear off and reroof nine quadraplexes. We chose them because they were organized, thorough, and met all the licensing and business requirements we wanted. Lance Holman was our sales consultant and he worked consistently and efficiently throughout the bid process to secure all the insurance and licensing documentation we requested. He also produced all the waivers we requested for final payment in a timely fashion. John Conley, operations manager, communicated with us daily to help coordinate resident parking. We were very pleased with the cleanliness of the jobsite, which was picked up and cleaned each and every day. The quality of the job is 10/10 and we received no complaints from any onsite residents. At all times, Lance and John were easily accessible and quick to provide whatever information we requested. Communication and customer relations rating is definitely a 10/10. In fact, all the way around, this company deserves the highest possible rating. It was a pleasure to do business with them and we highly recommend their services. Gary & Mary Palmer, Apartment Owners.
Aelita Rawls
I couldn’t be more please with my new roof and the service received. From start to finish Lance was there every step of the way. He made sure all of my questions were answered and was a pleasure to deal with. Great job Bigfoot and KUDOS to Lance for outstanding service!
Andrea Appe
Great workmanship and great price! John in the office is super friendly and helpful. Couldn’t be happier with my new roof.
Renee Massey
I needed a roof replaced due to hurricane Irma. I called several roofing companies and couldn’t get anyone to come out. I got a referral from a friend for Bigfoot Roofing: I worked with Lance Holman to get an estimate. He was very professional and gave me an estimate on site. When the roof work started I was impressed with how the men where very polite and did great work. I have dogs so I was concerned about nails but they did a great job of cleaning up. I also had a chimney repair and worked with Bruce and his team. All in all I would definitely recommend them to anyone. It’s hard to find great work and great customer service but this company has it, thanks Lance, John and Bruce!