All reviews
224 verified reviews, 4.8★ average, sorted by most recent.
Charlotte Rotundo
I chose this company based on the excellent reviews. Originally I wasn't happy because of misunderstandings on my part. I should have gone to the company with my issues from the start when it wasn't addressed in a timely manner. Lesson learned. Because of this I was able to work with Calvin who repaired my roof and explained the damages to me. I also got to work with Kyle the owner who showed me how he handles business. I can't thank you both enough for taking care of my home. I highly recommend!!!! They will go above and beyond
Paula Bell
We are very pleased with the workmanship of the crew who replaced the roof and the excellent customer service from Lance. He was very professional, straight forward and informative. Handled all questions and concerns we had. We recommend Bigfoot Roofing!
Response from owner
June 7, 2023
karim ali
This was our first experience replacing a roof. We called four different companies and they kind of gave us the half estimate and sent it in the email and some did not even meet with us. So, we called Bigfoot roofing company and lance Holman called us back. He came over to the house and inspected the roof and gave us a thorough estimate in writing and sent the pictures in the email and provided us with a folder with company’s credentials and sample of shingles and everything associated with it and also explained to us the process. We even called him back multiple times and he took the time to come over and showed us the actual shingles. price was in the middle and no hidden costs. Lance Holman answered his phone every time we called him unlike other roofing companies. He also presented us with a detailed timeline with precision and who our production manager is going to be. Lance Holman was extremely professional and respectful. The day of the installation we might Mike Gordon, production manager, and he introduced himself and he presented himself with professionalism and respectfulness to my wife and I. He was very accommodating to us and coordinated installation very well. Finally, our high regards to the crew who installed the roof. They were very professional and respectful to us and cleaned up the nails and older materials every few hours. They installed the roof with a combination of art and technology and did a beautiful job. The crew was extremely courteous.
Response from owner
April 14, 2023
Ivel Williams
Had a great experience with the replacement of my roof. Lance did a good job explaining the process from beginning to end. My wind mitigation report was provided in a timely manner. I would recommend Bigfoot roofing to anyone needing roof service.
Response from owner
March 27, 2023
Irradiated Rock
Bigfoot Roofing recently replaced my roof. After being in contact with several roofing companies Bigfoot was the only one willing to replace my flat roof for a fair price. Lance kept me updated on all the steps and was in contact with me to make sure everything was going well. The team had my roof completely replaced in one day with a few hours the next day for touch ups and final sweep of the yard. Susan processed my payment quickly and was a pleasure to work with. I know I am not the easiest person to work with but they were very accommodating. I will only use this company from now on.
Response from owner
March 21, 2023
Judith Conahan
I just had a small repair that needed attention and I was very impressed with the fact that they treated this job with the same importance as a big job. I will definitely use them for any future work I might need.
Response from owner
March 15, 2023
Madelyn
Bigfoot Roofing replaced our roof after hurricane Ian and did a wonderful job. Eber the project manager was courteous and very helpful. Also the office staff was helpful very time I called.
Response from owner
January 25, 2023
Rosa Silcox
I' was so impressed with the guys who did my roof. They worked from. Early morning till it was time to go. The only time they took a break was lunch time. It was unbelievable I'm so glad I went with Bigfoot Roofing. These people do care about their customers Again I want to say you cant go wrong with hiring this company. They're the BEST
Response from owner
January 24, 2023
Mickey Santiago
We are very satisfied with Eber Gongora as a project manager he did a great job. We recommend him to anyone he is very reliable and responsible person.
Response from owner
January 12, 2023
Randy Bruenn
From the very beginning working with Bigfoot Roofing was an absolute pleasure. I phoned in and made an appointment with Lance Holman. He arrived on time, introduced himself and went about evaluating our damaged roof from hurricane Ian. Within an hour he had his proposal ready, sat down with me and went through every process of the project, showed us materials to choose from and a time frame to be completed.very professional and detailed in every manner. We scheduled our appointment in the coming days. And he reconfirmed the entire schedule of material arrival, drop box for the tear off and start of work. Every process was on time, very professional and the roof looks fabulous and the yard and plants all fully protected and clean up was detailed. We are very pleased!! Randy and Rae Cape Coral Fl
Response from owner
January 11, 2023
Mike Jensen
I am very pleased with the prompt response and professionalism of everyone involved. I will definitely recommend their services. Thank You
Response from owner
January 11, 2023
Mark Cleveland
Bigfoot replaced my roof and I am extremely happy with the professionalism and quality of my new roof. Lance Holman from the day we spoke and through the entire process was professional and honest about all the details that it would take to get my new roof. Lance was very detailed with the estimating while knowing what my budget was to complete the roof. Lance worked on getting the estimate accurate and in the end actually cost less than estimated. Thank you Bigfoot Roofing and I highly recommend them if you need roofing.
Response from owner
January 9, 2023
Brandon Helling
I was looking around for months for a roofer due to my insurance company requiring a new roof. Lance was the professional that gave me my estimate. Most other roofers gave me a run around and wasn’t clear about the details and costs. Lance cut straight to what I needed and gave me a realistic estimate for what I needed. Bigfoot wasn’t the most expensive but also wasn’t cheapest either. If you want a good quality roof at a fair price with an honest company, I HIGHLY RECOMMEND this company.
Response from owner
December 21, 2022
Chris Valle
Had a great experience with Ryian and his team
Steven Smith
We suffered extensive damage to our roof during Hurricane Ian in Cape Coral, FL. After trying unsuccessfully to connect with many local Roofing Contractors a friend referred me to Lance Holman, Sales Consultant for Bigfoot Roofing of Jacksonville, FL. I dialed Lance and he literally picked up on the first ring. We established a date and time to meet and Lance arrived on time! We conducted a walk around and then Lance began preparing a quote; I received a completed quote, copy of his state license and copies of his insurances. Once I received HOA Architectual Review Committee approval and my initial check from my insurance company, I called Lance to sign the documents and we agreed on a day and time. Again, Lance arrived on time! Upon signing the documents and paying 25% down, he set the date that my roof supplies would arrive ( Dec., 14) along with a dumpster (from a 3rd party), and the date the roofers would begin (Dec., 16). At 7:00 AM on 12/14 the supplier knocked on the door with his delivery; shortly thereafter, the dumpster was placed in the driveway. On Dec., 16 the roofing crew arrived at 7:00 AM and immediately started removing the old roof. At 9:56 AM the next day; the last shingle had been placed and the entire site was clear of all evidence that they had even been there. I cannot praise Lance Holman enough for his thoroughness throughout the project and I also want to express my sincere appreciation to Mike Gordon, Project Manager as well as the entire crew who very professionally and with craftsmanship. Thank you all at Bigfoot Roofing & Construction! By the way, because of Lance and Mike, I am pretty confident that our Church will be contracting with Bigfoot Roofing and Construction to replace our two roofs in Punta Gorda, FL as well. Merry Christmas to all and God Bless you!
Response from owner
December 21, 2022
Karen Schaper
I had to have had my roof replaced thanks to Hurricane Ian. My insurance company contracted Big Foot Roofing. and they were absolutely amazing, efficient and very neat. They were on my roof at 6.30am on a Wednesday morning and by 3pm on the Thursday afternoon they were done with my roof. The crew were very courteous. I was super impressed with them and would definitely recommend them. Mike Gordon kept me up to date with every step of the process. Up to and including the roof replacement I was never in the dark. Im very happy with my new roof - it looks awesome. Thank You.
Response from owner
December 2, 2022
W
Project Manager Eber Gongora did an excellent job supervising work crew and clean up afterwards. Chris Ricardo was fantastic with insurance coordination. Recommend!
Response from owner
November 30, 2022
Renny Miles
Mike Gordan & crew were spot on from the time we made our appointment for roofing work till his coming by to make sure it was done probably!! Thanks
Response from owner
November 30, 2022
A Ha
Mike the manager is amazing!!! He was very helpful and very professional through the entire process. The roofers were outstanding as well and cleaned up after and during the roof being installed. I would highly recommend this company!!! 10 stars.(Aaron and Cat ) Cape Coral Florida.
Curtis Lowe
Let's just say Big foot roofing made the process as easy as possible. LANCE WAS AMAZING! From the moment he took our phone call through the very end ensuring payment. He was informative, and patient. He even checked to make sure the day of re roofing was smooth. Great guy. Great experience. Wish they did all renovation projects
Response from owner
October 8, 2022
Matt Fergusson
If you have a roof issue, stop searching and call Bigfoot Roofing! They were totally professional from start to finish. Lance is the definition of professional, respectful, and courteous and walked me through what the team could do to get my attic ventilated. He was prompt with communication, documents, and follow-up regarding the work done by Miguel, who is clearly a top-notch roofer. The work done looks like it has been a part of the roof since it was originally put on. Whenever we need our roof to be replaced I know who I’m calling!
Response from owner
August 4, 2022
RONALD Jones
Great company, John Conley was pivotal, with Quality work, on time install and the price was great too.
Response from owner
August 4, 2022
Allisa Pearman
Bigfoot is absolutely amazing! From start to finish, they communicated each step and made it so easy. Nothing was left behind. It was like they were never there! I cannot thank them enough for making it a seamless process with no frustration. I would DEFINITELY recommend and will use them when needed in the future. Thank you!!
Response from owner
March 21, 2022
Barry Bort
Lance Holman is an excellent salesman who walked us through the process and didn't just disappear after the sale. He was there to answer questions to the last step of warranty registration. The roof looks good and was installed in less than two days. I recommend this company.
Response from owner
March 2, 2022
Kristin
Bigfoot replaced our roof recently and they did a wonderful job. From the initial phone call on they were courteous, knowledgeable, and professional. I had multiple companies come out to give us estimates, but after meeting Lance Holman with Bigfoot I knew who I wanted to go with. As this was the first time I had to replace a roof I had many questions and Lance answered all of them so well and with patience. Even after the project was complete he went out of his way to help out some more with insurance questions I had. Miguel and his crew worked fast, neat, and did a great job! Exceptional customer service and a beautiful new roof. Thank you, Bigfoot!
Response from owner
March 2, 2022
Carol Lahey
Bigfoot was great from start to finish. Lance was extremely professional and responsive. He gave us a thorough estimate, communicated along the way, and followed up throughout the process. The crew that worked on our roof was diligent, courteous, and did a great cleanup at the end of the job. Even our neighbors commented on the quality of the work. We will refer any family and friends to Lance and Bigfoot Roofing.
Response from owner
February 14, 2022
Susan Jones
I had a shingle fall off the roof of a purchased home the year before. I had needed to transfer the warranty within 1month. They not only honored the warranty, they glued the shingle and inspected rest. They say it happens occasionally but no chance of leak due to overlap. They sent me the warranty transferred for remaining 6 year term! Thanks Bigfoot! That is customer service!!!!
justin hartley
Great people small local company with all the professionalism of a big company but the treatment you can only get from a local service.
Response from owner
February 7, 2022
Ben Smith
No written review
Chris B
The quick answer here is to just go ahead and hire Bigfoot Roofing and don’t look back. If you’re here for the long version: My wife and I had done a thorough search and thought we were retaining the best when we contacted Company A. Our simple request for an inspection/estimate from this company quickly turned into a heavy push to go after our insurance carrier to cover the replacement. We took the bait, and after 6 long months we were not one step closer to replacing out roof (that we originally wanted to purchase, outright, with ordinary American Dollars) material prices were steadily climbing, and we were now being advised to roll the dice with some random litigator and sue a multinational conglomerate for time-TBD! ¯\_(ツ)_/¯ At that point I reached out to another trusted source, explained our frustration, and he recommended Bigfoot. I called and John came out pretty much right away. Within a few weeks we had a beautiful brand new roof. Selection, installation, and settlement were a breeze. The cost for this astounding service? Just an apples-to-apples replacement for thousands of (American) dollars less than the quote from Company A! We jumped on it right away. Like every seasoned and sophisticated Jax homeowner, I can recognize spectacular value any time it slaps me square across the face. I am sure these very fine folks are happy to spread that around (the value, not the slaps)so give them a call and see how they can make your life easier.
Response from owner
November 12, 2021
Astin Hunt
Oh Kyle the owner is a standup guy. Trustworthy responsive and reliable. Highly recommend!
Response from owner
November 12, 2021
T L
Lance, project rep., was very helpful and accommodating with us. He made sure that everything was done to our expectation. Excellent customer service.
Response from owner
November 12, 2021
Bryan Tanner
Bigfoot Roofing has their stuff together. I worked with Lance Holman to get everything setup, he was extremely informative and responsive. The materials were delivered on a Friday and the roof was completely replaced on the following Monday, no shingles sitting on the roof for a month. Great experience overall.
Response from owner
November 12, 2021
John Morrow
Outstanding company. I would recommend to anyone looking to replace their roof. Lance Holman gave us a quote and explain the entire processes as well as the time frame. The crew that came out was very professional and speedy. I couldn’t be more impressed. Great job Big Foot.
Response from owner
November 12, 2021
Gail Lunsford
First of all, wow! A little history: our house was built in 1960 with a flat roof on half and pitch on the other. It needed a pitch on the flat roof, to be re-roofed, a front porch, and a front door. It was a long process to find someone willing to tackle this project. Bigfoot roofing was the one company that seemed willing to do this project. All the other companies way overbid on their pricing. Bigfoot roofing was very reasonable with their bid, and every crew that came out for Bigfoot to work on the project (including framing crew, roofing crew, and dry wall crew) was very professional and did an exceptional job. Lance, Bruce, Miguel, and Esvin (we met and know them all by name) were all top notch. The owner Kyle came by and checked on us several times personally. Bottom line: my wife and I could not be happier with the finished project.
Uncle Sam
They did a very good job. There was a problem with one of their crew members running over some sprinkler heads on my lawn, but when given the bill to repair them, they immediately paid. Would recommend Bigfoot.
Ashley Nieves
This was my first experience with having any roof work done and gutters installed. Bigfoot Roofing did excellent, quality work. They got the roof done in less than 2 days and the gutters in a couple of hours. My sales consultant, Lance Holman, was a pleasure to work with from start to finish. He was very responsive, professional and went above and beyond throughout the entire process. I would recommend this company to anyone.
George Mcgiffin
No written review
D Brown
I will definitely use Bigfoot Roofing when I need their services again. I hired them to complete a fascia board replacement and soffit installation for my roof. While many companies quoted me 3-5 days to do the work, Bigfoot was able to finish it in 1 day! Kudos to Lance H. at BigFoot for stewarding the project along, providing me with a wealth of information, and for being highly responsive even during nonworking hours. Lance, you're the best!
Auna Nix
My husband and I searched for someone we felt we could trust in doing the work of roofing our home. We came across Bigfoot Roofing and met with Lance. After meeting with him we chose this company and felt very confident with our decision of contracting. We meet with his crew and was impressed with their work and really liked their personal touch in our treatment. A big shout out to Lance, his crew and the company for all their help in this process. Lance was great! Auna and Michael Nix
Daniel Kane
Made a call and immediately was in touch with their representative, Miguel. We discussed several items for inspection / repair and scheduled for that week. When Miguel arrived, we found an unexpected repair to be made. He got with their team and said it may require a more expensive repair than we were prepared for. After further inspection, he was able to save us BIG TIME on the repair, and we moved forward. The quality of the work was a "10", the cleanup was a "10", the pricing was a "10" and we are thrilled with the results. Miguel is a true asset to your organization and I would recommend him to my family and neighbors without hesitation. THANK YOU MIGUEL AND BIGFOOT ROOFING!!!
Tamar Gardner
After consulting with a few roofing companies I final met Lance. Hands down one of the best salesman I've ever met. He was very understanding and walked me thru the process of purchasing a new roof. I know I called him a few times for small questions always pleasant. If your shopping for a new Roof Bigfoot should be your choice. Ask for lance :)
Carrington Smith
Our salesman Lance was very informative and didn’t hesitate when I came to getting our roof scheduled so fast. Very thorough with explaining the process, very transparent as well no question was left unturned. Our roof was done in 2 days! great crew 👏🏾!Our roof looks amazing. Definitely 5 star service from start to finish.
Bruce Cubbedge
An outstanding company the work is done right they get in and get out absolutely recommended
Jocelyn Wells
Bigfoot Roofing accepted the challenge of doing a re-roof at the Alpha Kappa Alpha sorority house. Our beautiful house is located in a historical community. We consulted with Lance during the entire process. Lance was familiar with our sorority and knew that we wouldn’t accept anything less than perfection. He was very knowledgeable of the process in caring for historical homes and permits that needed to be pulled. The entire process was worry free. Just wanted to say again to the guys at Bigfoot, thank you again for treating us like the queens that we are.
Jocelyn Wells
No written review
Baymeadows Express Movers
Always a pleasure to work with.
Howard Parker
Bigfoot Roofing replaced our roof and did a remodel job for our den. We have an older house and the den added some challenges. The site supervisor, owner, and Lance came up with solutions to overcome all issues in the most reasonable way. It was a pleasure working with Lance from beginning to end. Lance maintained constant communication with us at all times by only being a phone call away! Everything turned out wonderful and I would highly recommend Bigfoot to any and everyone.
Louise Henley
I am the kind of person who likes to check, double check and then check again. So I will save you some time in your search for a good roofing company- it's Bigfoot Roofing. I got quotes from at least 4 companies (they all quoted around the same amount) Bigfoot gave me an estimate for over half off of what I had found elsewhere. I would have thought it too good to be true but I had found them through a personal referral from a friend. They gave me Lance Holman's contact details and from there it was smooth sailing. He was professional, efficient and took the time to explain the in's and out's. He provided photographic reviews (which none of the other so called Big Boy companies had done). They arrived on the promised day and my roof looks amazing. Fantastic quality and i can't stop looking at it! Don't bother looking anywhere else, he saved my family thousands of dollars and he brought a personal and caring touch to the whole process. Thank you Lance!
Carol Stearns
This was a great company to work with. From beginning to end, they did what they said they would do., and they knew what they were doing. We are VERY pleased with our new roof! Thanks Lance and Miguel. We won't hesitate to recommend Bigfoot!