karim ali
This was our first experience replacing a roof. We called four different companies and they kind of gave us the half estimate and sent it in the email and some did not even meet with us. So, we called Bigfoot roofing company and lance Holman called us back. He came over to the house and inspected the roof and gave us a thorough estimate in writing and sent the pictures in the email and provided us with a folder with company’s credentials and sample of shingles and everything associated with it and also explained to us the process. We even called him back multiple times and he took the time to come over and showed us the actual shingles. price was in the middle and no hidden costs. Lance Holman answered his phone every time we called him unlike other roofing companies. He also presented us with a detailed timeline with precision and who our production manager is going to be. Lance Holman was extremely professional and respectful. The day of the installation we might Mike Gordon, production manager, and he introduced himself and he presented himself with professionalism and respectfulness to my wife and I. He was very accommodating to us and coordinated installation very well. Finally, our high regards to the crew who installed the roof. They were very professional and respectful to us and cleaned up the nails and older materials every few hours. They installed the roof with a combination of art and technology and did a beautiful job. The crew was extremely courteous.
Response from owner
April 14, 2023
Other reviews
Gail Lunsford
First of all, wow! A little history: our house was built in 1960 with a flat roof on half and pitch on the other. It needed a pitch on the flat roof, to be re-roofed, a front porch, and a front door. It was a long process to find someone willing to tackle this project. Bigfoot roofing was the one company that seemed willing to do this project. All the other companies way overbid on their pricing. Bigfoot roofing was very reasonable with their bid, and every crew that came out for Bigfoot to work on the project (including framing crew, roofing crew, and dry wall crew) was very professional and did an exceptional job. Lance, Bruce, Miguel, and Esvin (we met and know them all by name) were all top notch. The owner Kyle came by and checked on us several times personally. Bottom line: my wife and I could not be happier with the finished project.
Julie Wooten
I had a fantastic experience with Big Foot. The young man that helped me knew what he was doing! He helped with my insurance claim and he was also present when the repairs began and ended. They made sure that everything was done to my satisfaction and that as a homeowner, I was happy. I would recommend Big Foot to anybody, You will be happy you called them. Julie
Amanda Ratliff
Mikal was super helpful from start to finish. The process was easy and seamless. 10/10 recommend!
Paula Bell
We are very pleased with the workmanship of the crew who replaced the roof and the excellent customer service from Lance. He was very professional, straight forward and informative. Handled all questions and concerns we had. We recommend Bigfoot Roofing!