Bigfoot Roofing & Construction

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Topic

Sales & Estimating

100% positive

Across 224 reviews of Bigfoot Roofing & Construction in Jacksonville, FL, sales & estimating appears in 22 reviews (100% positive), from 2013-02-07 through 2026-05-19.


Key findings

  • Sales & Estimating mentioned in 22 of 224 reviews (9.8%)

  • 100% of Sales & Estimating reviews are 4 or 5 stars

  • Average rating in Sales & Estimating reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    91%20 mentions
  • Communication & Updates

    86%19 mentions
  • Technical Knowledge & Expertise

    50%11 mentions
  • Courtesy & Friendliness

    32%7 mentions
  • Responsiveness & Speed

    32%7 mentions
  • Scheduling & Booking Ease

    23%5 mentions

Reviews mentioning sales & estimating

February 20, 2026

J'san Cokley

Bigfoot Roofing did an amazing job replacing our roof. The whole process was smooth, and their team was professional, efficient, and great to work with. My sales rep Jasias was thorough, he explained everything clearly and took the time to answer all my questions. I felt like he really cared about making sure I understood the process, which made the whole experience a lot less stressful. The quality of their work really shows, and I’d definitely recommend them to anyone needing roofing services.

Response from owner

J'san, thank you so much for taking the time to share this! We're really glad to hear the whole experience felt smooth and stress-free — that's exactly what we aim for. It's awesome to hear that Jasias took such great care of you by walking you through everything and making sure all your questions were answered. He truly is a great part of our team, and we'll make sure he knows you said so! We're proud of the work that went into your new roof and so happy it shows. If you ever need anything down the road or know someone who needs roofing help, don't hesitate to reach out — we'd love to help! 🙌

February 23, 2026

February 9, 2026

Roger Daly

Very professional job starting with the estimator Mikal Flores. Gave a detailed explanation of the quote on reroofing my garage. No issues start to finish

Response from owner

Roger, thank you so much for taking the time to share this! We're really glad Mikal made such a great first impression — he truly cares about making sure customers understand exactly what they're getting, so it's wonderful to hear his detailed walkthrough made a difference. And knowing the garage reroof went smoothly from start to finish is exactly what we aim for every time. We'll be sure to pass along your kind words to Mikal and the crew! If you ever need anything down the road — whether it's a question or another project — don't hesitate to reach out. We'd love to work with you again! 🙌

February 10, 2026

October 22, 2025

Breanna Mayorga

Bigfoot was recommended to me by a friend so I decided to get a free quote from them. Brittney was very prompt with her responses & very professional. I appreciated her keeping me updated along the way. I definitely will recommend them to others

Response from owner

Hey Breanna! Thank you so much for taking the time to leave us this wonderful review — it truly means the world to us! We're so glad your friend pointed you our way, and we're even happier that Brittney could make the experience a smooth one. She really does go above and beyond to keep everyone in the loop, so it's great to hear that came through for you! We'll definitely pass along your kind words to her — she'll be thrilled! 😊 And thank you for paying it forward and recommending us to others — that's the biggest compliment we could ask for. If you ever need anything roofing-related down the road, don't hesitate to reach out. We're always here to help!

October 23, 2025

October 22, 2025

Shaun McIntosh

I found Bigfoot through google and decided to get a free estimate from them. Brittney helped me through the process and kept me updated on everything. They did a great job from beginning to ending on my replacement.

Response from owner

Shaun, thank you so much for taking the time to leave us this awesome review! We're really glad you found us and gave us the opportunity to work on your roof replacement. It's great to hear that Brittney took such good care of you throughout the process — she truly goes above and beyond to keep our customers informed and at ease from start to finish. We'll make sure to pass along your kind words to her! We're proud of the work our crew put in from beginning to end, and it means a lot to know you're happy with the results. If you ever need anything down the road or know someone who could use a great roofing experience, don't hesitate to reach out. We'd love to help! 🦶🏠

October 23, 2025

October 17, 2025

Susan Wang

My roof was due for a new one. My good neighbor recommended Big Foot Roofing. I called them, and they sent Lance Holman, a very friendly and professional salesperson. He inspected my roof, explained their products, and the entire reroofing process. He was very patient and professional. After receiving his estimate, we agreed on the price and selected the roof color. But a week later, I wanted to change the color of the drip edge to brown. I called Lance, and he immediately helped me with the color change. He's an excellent person! Due to weather conditions, the reroofing time kept changing. My production manager, Miguel Rodridues, was excellent, keeping up with the weather and finally finding a perfect day. The workers arrived early that day and worked methodically, minimizing noise. They completed the job in a single day. Their work was meticulous, and the new roof looks beautiful. I'm very satisfied! I highly recommend this company!

Response from owner

Susan, thank you so much for this wonderful review! We're thrilled to hear that Lance and Miguel took such great care of you from start to finish. Lance really is a gem — it's great to know his patience and willingness to accommodate that drip edge color change made a difference. And Miguel's persistence in finding the perfect weather window is exactly the kind of dedication we love to see from our team! It also warms our hearts to hear the crew arrived early, worked efficiently, and wrapped everything up in a single day. A beautiful new roof that makes you happy is exactly what we're aiming for every time. Thank you for trusting your neighbor's recommendation and for taking the time to share your experience. We'd love to be your go-to roofers for any future needs — don't hesitate to reach out! 🙌

October 20, 2025

August 15, 2025

Tery White

We couldn’t be happier with our experience working with Bigfoot Roofing. Our sales consultant, Lance Holman, was fantastic, knowledgeable, helpful, and easy to work with. The crew did an excellent job on the roof, and to our surprise, the project was completed ahead of schedule. Two weeks later, I still haven’t found a single roofing nail in the yard or driveway, which shows impressive attention to detail. Professional, prompt, and polite from start to finish, Bigfoot offered excellent customer service, no high-pressure sales tactics, and affordable pricing compared to similar competitors. 10/10, my wife and I would highly recommend!

Response from owner

Tery, thank you so much for taking the time to share this — it genuinely made our day! We're thrilled to hear Lance took such good care of you from the start. He really is fantastic, and we'll make sure he sees your kind words. It's also great to know the crew impressed you by finishing ahead of schedule and leaving your yard nail-free — that attention to detail matters a lot to us, and we're glad it showed! Knowing that you and your wife felt zero pressure throughout the process means the world to us. That's exactly the kind of experience we strive to create for every homeowner. A 10/10 and a recommendation — we couldn't ask for more! If you ever need anything roofing-related down the road, don't hesitate to give us a call. We'd love to be your go-to team! 🦶🏠

August 19, 2025

May 31, 2025

Alice Christensen

Thank you Clark Pehrson for your awesome advice and help with my roof questions. I appreciate your expertise.

Response from owner

Alice, we really appreciate you sharing your experience. It means a lot to know that our team's advice was helpful as you considered your roofing options. We’re always here for all of your roofing needs. Thanks so much! Bigfoot Roofing & Construction

June 2, 2025

December 10, 2024

Mary McPherson

So glad I hired Bigfoot Roofing for the reroof of my home. I requested several estimates from different contractors, however, it was the salesman Lance who impressed me the most. Lance was professional, his presentation was very detailed and he was thorough. He was always available for any concerns that I had. The entire process was just as he stated. The crew was phenomenal as well. They completed the reroof in 8 hours and cleaned up all the debris afterwards. I just love my new roof. Bigfoot roofing gets 5 stars from me.

Response from owner

Good morning Ms. McPherson. Thank you for sharing your gracious review of your experience with Bigfoot Roofing and Construction, Inc. Our team places emphasis on your satisfaction making it our top priority! We truly appreciate your business and are so pleased we have met your expectations. Please feel free to reach out to us with any future roofing project needs you may have. Enjoy your beautiful new roof! We wish you a wonderful Holiday Season. Sincerely, The Bigfoot Roofing & Construction Team

December 10, 2024

June 24, 2024

Tyler satterthwaite

Jacob Isbell was a great help. He was very informative and answered all my questions. Will definitely be working with him and Bigfoot Roofing in the future.

March 13, 2024

Janet Pickel

Starting with Lance, sales rep to the crew that completed the roof. Well done and professional roofing company. Highly recommend them.

Response from owner

Hello Ms. Pickel, Thank you so much for your comments regarding your experience with Bigfoot Roofing. Your satisfaction is our top priority, and we're pleased to have met your expectations. We look forward to serving you again in the future. We truly appreciate your business and wish you a wonderful Spring season! Best regards from the Bigfoot Roofing Team!

March 14, 2024

December 31, 2023

Janet Stumbo

I could not let the year end without saying a big thank you to Bigfoot Roofing. I had my roof replaced a few months ago and I am so pleased with the results as promised. I'm glad I got to meet Lance Holman and have him as my sales consultant. He has superb people skills in my book. Lance has high expertise in the roofing system and product knowledge. He was able to explain the entire process of roof replacement to me. Sometimes you get to meet someone who has good qualities, that is Lance Holman. My project manager was Miguel Rodriguez. He made sure that all the everything material and equipment was here to start the project on time. I have to say he has some great team members. I would like to thank them. They started working very early which I did not mind and worked all day. They did and awesome job replacing my roof. They also were very thorough in there clean up. Bigfoot Roofing is lucky to have such outstanding team members as Lance and Miguel and his team. These are qualities that make this roofing company five stars. If you are looking for a roofing company I highly recommend Bigfoot and I hope you have the pleasure of meeting Lance and Miguel.

Response from owner

Good morning Ms. Stumbo, Happy New Year! Sincere thanks to you for taking the time to post a review about your experience with Bigfoot Roofing. Our team works diligently to meet or exceed your expectations. It was a pleasure to work with you. We appreciate your business and wish you all the best in 2024! Kind regards, from the Bigfoot Roofing Team.

January 5, 2024

April 14, 2023

karim ali

This was our first experience replacing a roof. We called four different companies and they kind of gave us the half estimate and sent it in the email and some did not even meet with us. So, we called Bigfoot roofing company and lance Holman called us back. He came over to the house and inspected the roof and gave us a thorough estimate in writing and sent the pictures in the email and provided us with a folder with company’s credentials and sample of shingles and everything associated with it and also explained to us the process. We even called him back multiple times and he took the time to come over and showed us the actual shingles. price was in the middle and no hidden costs. Lance Holman answered his phone every time we called him unlike other roofing companies. He also presented us with a detailed timeline with precision and who our production manager is going to be. Lance Holman was extremely professional and respectful. The day of the installation we might Mike Gordon, production manager, and he introduced himself and he presented himself with professionalism and respectfulness to my wife and I. He was very accommodating to us and coordinated installation very well. Finally, our high regards to the crew who installed the roof. They were very professional and respectful to us and cleaned up the nails and older materials every few hours. They installed the roof with a combination of art and technology and did a beautiful job. The crew was extremely courteous.

Response from owner

Good afternoon Mr. Ali, Thank you for taking the time to post a review about your experience with Bigfoot Roofing & Construction, Inc. We are pleased to have met your expectations. We appreciate your business! Enjoy your beautiful new roof.

April 14, 2023

March 1, 2022

Barry Bort

Lance Holman is an excellent salesman who walked us through the process and didn't just disappear after the sale. He was there to answer questions to the last step of warranty registration. The roof looks good and was installed in less than two days. I recommend this company.

Response from owner

Hi Mr. Bort. Sincere thanks to you for taking the time to review our company. Your satisfaction is very important to us, and we are happy to hear that we met your expectations. It was a pleasure working with you. Please reach out to us if we can be of service to you in the future.

March 2, 2022

May 17, 2021

John Morrow

Outstanding company. I would recommend to anyone looking to replace their roof. Lance Holman gave us a quote and explain the entire processes as well as the time frame. The crew that came out was very professional and speedy. I couldn’t be more impressed. Great job Big Foot.

Response from owner

Hi John, We thank you for your business and time you took to review our company. Customer satisfaction is important to Bigfoot Roofing & Construction, Inc. We are pleased that we met your expectations.

November 12, 2021

January 28, 2021

Ashley Nieves

This was my first experience with having any roof work done and gutters installed. Bigfoot Roofing did excellent, quality work. They got the roof done in less than 2 days and the gutters in a couple of hours. My sales consultant, Lance Holman, was a pleasure to work with from start to finish. He was very responsive, professional and went above and beyond throughout the entire process. I would recommend this company to anyone.

July 10, 2020

Tamar Gardner

After consulting with a few roofing companies I final met Lance. Hands down one of the best salesman I've ever met. He was very understanding and walked me thru the process of purchasing a new roof. I know I called him a few times for small questions always pleasant. If your shopping for a new Roof Bigfoot should be your choice. Ask for lance :)

June 24, 2020

Carrington Smith

Our salesman Lance was very informative and didn’t hesitate when I came to getting our roof scheduled so fast. Very thorough with explaining the process, very transparent as well no question was left unturned. Our roof was done in 2 days! great crew 👏🏾!Our roof looks amazing. Definitely 5 star service from start to finish.

April 2, 2020

alicia Zincke

Just recently had my roof done by this company. The sales person that came to my house Lance Holman was very professional and knowledgeable in construction and roofing materials. Appreciated his willingness to politely answer all of our questions. The crew was exceptional and they did a fantastic job. I would highly recommend that if you are contemplating replacing your roof you get in touch with Lance. Alicia and G Zincke

March 13, 2020

Melanie Simpson Goodman

I worked on 3 different quotes to get my roof done and out of the 3, Lance from Bigfoot was the only one who actually listened to me and gave me a quote based on my needs not his business needs. I'm happy I went with them because they kept me updated at all times with each step right down to the dumpster. Also, when there was a small spot of material that needed to be ordered to finish, the owner, Kyle, himself called to update me with his sexy voice lol. Shortly after, the project manager Miguel stopped by to update me in person (btw he has the cutest freckles I've ever seen on a man...just soo cute). What can I say, this company not only did an amazing job but looked good doing it hahaha

January 15, 2020

Ferrel Scarborough

We contracted with Big Foot Roofing to replace our roof. The pricing was very fair and the quality of the work was Excellent! Our company representative Lance Holman was extremely friendly and attentive to any questions we had throughout the entire process. Big foot roofing does everything they say within the time frame they give you. It was truly refreshing to deal with a rep like Lance Holman and a company like Big Foot Roofing!

Response from owner

Thank you so much Mrs. Scarborough for your review! We appreciate it!

August 28, 2019

July 9, 2018

Phyllis Yates

Bigfoot Roofing was a 100% wonderful experience. Our Sales Consultant Lance Holman Is Outstanding. Everything Lance explained to us was right on Target, from beginning to end. Nothing was left undone. I will continue to refer Lance Holman and Bigfoot Roofing to everyone that's looking for a great Roofing company with the very best customer service in mind.

May 17, 2018

Gerald Jones

Very pleased with my roof. The rep Lance when I initially call for an estimate was very knowledgeable and not trying to pressure .me in to choosing Bigfoot roofing. Only that they do quality work. So I kept looking for about a month and they were the best choice. Roof was done in one day on a 2000 sq foot home..

Response from owner

Thank you! We appreciate your business!!!

May 20, 2018