Topic
Sales & Estimating
100% positiveAcross 224 reviews of Bigfoot Roofing & Construction in Jacksonville, FL, sales & estimating appears in 22 reviews (100% positive), from 2013-02-07 through 2026-05-19.
Key findings
Sales & Estimating mentioned in 22 of 224 reviews (9.8%)
100% of Sales & Estimating reviews are 4 or 5 stars
Average rating in Sales & Estimating reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
91%20 mentionsCommunication & Updates
86%19 mentionsTechnical Knowledge & Expertise
50%11 mentionsCourtesy & Friendliness
32%7 mentionsResponsiveness & Speed
32%7 mentionsScheduling & Booking Ease
23%5 mentions
Reviews mentioning sales & estimating
J'san Cokley
Bigfoot Roofing did an amazing job replacing our roof. The whole process was smooth, and their team was professional, efficient, and great to work with. My sales rep Jasias was thorough, he explained everything clearly and took the time to answer all my questions. I felt like he really cared about making sure I understood the process, which made the whole experience a lot less stressful. The quality of their work really shows, and I’d definitely recommend them to anyone needing roofing services.
Response from owner
February 23, 2026
Roger Daly
Very professional job starting with the estimator Mikal Flores. Gave a detailed explanation of the quote on reroofing my garage. No issues start to finish
Response from owner
February 10, 2026
Breanna Mayorga
Bigfoot was recommended to me by a friend so I decided to get a free quote from them. Brittney was very prompt with her responses & very professional. I appreciated her keeping me updated along the way. I definitely will recommend them to others
Response from owner
October 23, 2025
Shaun McIntosh
I found Bigfoot through google and decided to get a free estimate from them. Brittney helped me through the process and kept me updated on everything. They did a great job from beginning to ending on my replacement.
Response from owner
October 23, 2025
Susan Wang
My roof was due for a new one. My good neighbor recommended Big Foot Roofing. I called them, and they sent Lance Holman, a very friendly and professional salesperson. He inspected my roof, explained their products, and the entire reroofing process. He was very patient and professional. After receiving his estimate, we agreed on the price and selected the roof color. But a week later, I wanted to change the color of the drip edge to brown. I called Lance, and he immediately helped me with the color change. He's an excellent person! Due to weather conditions, the reroofing time kept changing. My production manager, Miguel Rodridues, was excellent, keeping up with the weather and finally finding a perfect day. The workers arrived early that day and worked methodically, minimizing noise. They completed the job in a single day. Their work was meticulous, and the new roof looks beautiful. I'm very satisfied! I highly recommend this company!
Response from owner
October 20, 2025
Tery White
We couldn’t be happier with our experience working with Bigfoot Roofing. Our sales consultant, Lance Holman, was fantastic, knowledgeable, helpful, and easy to work with. The crew did an excellent job on the roof, and to our surprise, the project was completed ahead of schedule. Two weeks later, I still haven’t found a single roofing nail in the yard or driveway, which shows impressive attention to detail. Professional, prompt, and polite from start to finish, Bigfoot offered excellent customer service, no high-pressure sales tactics, and affordable pricing compared to similar competitors. 10/10, my wife and I would highly recommend!
Response from owner
August 19, 2025
Alice Christensen
Thank you Clark Pehrson for your awesome advice and help with my roof questions. I appreciate your expertise.
Response from owner
June 2, 2025
Mary McPherson
So glad I hired Bigfoot Roofing for the reroof of my home. I requested several estimates from different contractors, however, it was the salesman Lance who impressed me the most. Lance was professional, his presentation was very detailed and he was thorough. He was always available for any concerns that I had. The entire process was just as he stated. The crew was phenomenal as well. They completed the reroof in 8 hours and cleaned up all the debris afterwards. I just love my new roof. Bigfoot roofing gets 5 stars from me.
Response from owner
December 10, 2024
Tyler satterthwaite
Jacob Isbell was a great help. He was very informative and answered all my questions. Will definitely be working with him and Bigfoot Roofing in the future.
Janet Pickel
Starting with Lance, sales rep to the crew that completed the roof. Well done and professional roofing company. Highly recommend them.
Response from owner
March 14, 2024
Janet Stumbo
I could not let the year end without saying a big thank you to Bigfoot Roofing. I had my roof replaced a few months ago and I am so pleased with the results as promised. I'm glad I got to meet Lance Holman and have him as my sales consultant. He has superb people skills in my book. Lance has high expertise in the roofing system and product knowledge. He was able to explain the entire process of roof replacement to me. Sometimes you get to meet someone who has good qualities, that is Lance Holman. My project manager was Miguel Rodriguez. He made sure that all the everything material and equipment was here to start the project on time. I have to say he has some great team members. I would like to thank them. They started working very early which I did not mind and worked all day. They did and awesome job replacing my roof. They also were very thorough in there clean up. Bigfoot Roofing is lucky to have such outstanding team members as Lance and Miguel and his team. These are qualities that make this roofing company five stars. If you are looking for a roofing company I highly recommend Bigfoot and I hope you have the pleasure of meeting Lance and Miguel.
Response from owner
January 5, 2024
karim ali
This was our first experience replacing a roof. We called four different companies and they kind of gave us the half estimate and sent it in the email and some did not even meet with us. So, we called Bigfoot roofing company and lance Holman called us back. He came over to the house and inspected the roof and gave us a thorough estimate in writing and sent the pictures in the email and provided us with a folder with company’s credentials and sample of shingles and everything associated with it and also explained to us the process. We even called him back multiple times and he took the time to come over and showed us the actual shingles. price was in the middle and no hidden costs. Lance Holman answered his phone every time we called him unlike other roofing companies. He also presented us with a detailed timeline with precision and who our production manager is going to be. Lance Holman was extremely professional and respectful. The day of the installation we might Mike Gordon, production manager, and he introduced himself and he presented himself with professionalism and respectfulness to my wife and I. He was very accommodating to us and coordinated installation very well. Finally, our high regards to the crew who installed the roof. They were very professional and respectful to us and cleaned up the nails and older materials every few hours. They installed the roof with a combination of art and technology and did a beautiful job. The crew was extremely courteous.
Response from owner
April 14, 2023
Barry Bort
Lance Holman is an excellent salesman who walked us through the process and didn't just disappear after the sale. He was there to answer questions to the last step of warranty registration. The roof looks good and was installed in less than two days. I recommend this company.
Response from owner
March 2, 2022
John Morrow
Outstanding company. I would recommend to anyone looking to replace their roof. Lance Holman gave us a quote and explain the entire processes as well as the time frame. The crew that came out was very professional and speedy. I couldn’t be more impressed. Great job Big Foot.
Response from owner
November 12, 2021
Ashley Nieves
This was my first experience with having any roof work done and gutters installed. Bigfoot Roofing did excellent, quality work. They got the roof done in less than 2 days and the gutters in a couple of hours. My sales consultant, Lance Holman, was a pleasure to work with from start to finish. He was very responsive, professional and went above and beyond throughout the entire process. I would recommend this company to anyone.
Tamar Gardner
After consulting with a few roofing companies I final met Lance. Hands down one of the best salesman I've ever met. He was very understanding and walked me thru the process of purchasing a new roof. I know I called him a few times for small questions always pleasant. If your shopping for a new Roof Bigfoot should be your choice. Ask for lance :)
Carrington Smith
Our salesman Lance was very informative and didn’t hesitate when I came to getting our roof scheduled so fast. Very thorough with explaining the process, very transparent as well no question was left unturned. Our roof was done in 2 days! great crew 👏🏾!Our roof looks amazing. Definitely 5 star service from start to finish.
alicia Zincke
Just recently had my roof done by this company. The sales person that came to my house Lance Holman was very professional and knowledgeable in construction and roofing materials. Appreciated his willingness to politely answer all of our questions. The crew was exceptional and they did a fantastic job. I would highly recommend that if you are contemplating replacing your roof you get in touch with Lance. Alicia and G Zincke
Melanie Simpson Goodman
I worked on 3 different quotes to get my roof done and out of the 3, Lance from Bigfoot was the only one who actually listened to me and gave me a quote based on my needs not his business needs. I'm happy I went with them because they kept me updated at all times with each step right down to the dumpster. Also, when there was a small spot of material that needed to be ordered to finish, the owner, Kyle, himself called to update me with his sexy voice lol. Shortly after, the project manager Miguel stopped by to update me in person (btw he has the cutest freckles I've ever seen on a man...just soo cute). What can I say, this company not only did an amazing job but looked good doing it hahaha
Ferrel Scarborough
We contracted with Big Foot Roofing to replace our roof. The pricing was very fair and the quality of the work was Excellent! Our company representative Lance Holman was extremely friendly and attentive to any questions we had throughout the entire process. Big foot roofing does everything they say within the time frame they give you. It was truly refreshing to deal with a rep like Lance Holman and a company like Big Foot Roofing!
Response from owner
August 28, 2019
Phyllis Yates
Bigfoot Roofing was a 100% wonderful experience. Our Sales Consultant Lance Holman Is Outstanding. Everything Lance explained to us was right on Target, from beginning to end. Nothing was left undone. I will continue to refer Lance Holman and Bigfoot Roofing to everyone that's looking for a great Roofing company with the very best customer service in mind.
Gerald Jones
Very pleased with my roof. The rep Lance when I initially call for an estimate was very knowledgeable and not trying to pressure .me in to choosing Bigfoot roofing. Only that they do quality work. So I kept looking for about a month and they were the best choice. Roof was done in one day on a 2000 sq foot home..
Response from owner
May 20, 2018