Bigfoot Roofing & Construction

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Topic

Project Management & Scheduling

100% positive

Across 224 reviews of Bigfoot Roofing & Construction in Jacksonville, FL, project management & scheduling appears in 30 reviews (100% positive), from 2013-02-07 through 2026-05-19.


Key findings

  • Project Management & Scheduling mentioned in 30 of 224 reviews (13.4%)

  • 100% of Project Management & Scheduling reviews are 4 or 5 stars

  • Average rating in Project Management & Scheduling reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    90%27 mentions
  • Communication & Updates

    67%20 mentions
  • Punctuality & On-Time Service

    63%19 mentions
  • Cleanliness & Tidiness

    37%11 mentions
  • Technical Knowledge & Expertise

    37%11 mentions
  • Scheduling & Booking Ease

    27%8 mentions

Reviews mentioning project management & scheduling

May 14, 2026

Stephanie Kelm

I recently used Bigfoot Roofing for a new roof for my home. My experience from start to finish was fantastic. Great communication and lived up to promised timeline’s. Highly recommend John and his team.

Response from owner

Stephanie, thank you so much for taking the time to leave this wonderful review! We're thrilled to hear your experience from start to finish was fantastic — that's exactly what we strive for with every project. Communication and sticking to timelines are things we really care about, so it means a lot to hear that came through for you. John and the team will be so happy to see your kind words — I'll make sure they know! We truly appreciate your recommendation and are so glad we could take care of your home. If you ever need anything roofing-related down the road, don't hesitate to reach out — we're always here to help! 🙌

May 14, 2026

April 1, 2026

Shaelynn Romero

Mikal and his team did a fantastic job installing our new roof and skylight, the whole install was done within one workday. Easy process and friendly communication

Response from owner

Shaelynn, thank you so much for taking the time to share this! We're thrilled to hear that Mikal and the crew took such good care of you. Getting a new roof AND a skylight done in a single workday is no small feat, so it's awesome to know everything went smoothly from start to finish. Friendly communication makes such a big difference during a home project like this, and we're glad that came through. We'll be sure to pass along your kind words to Mikal and the team — they'll love hearing it! If you ever need anything roofing-related down the road, don't hesitate to give us a shout. 🙌

April 1, 2026

February 11, 2026

Gina Miller

Quick to get a quote, easy to schedule, they beat the other price and it was done on time. Can't ask for any better!

Response from owner

Gina, thank you so much for taking the time to leave this review — it really means a lot to us! We're so glad the whole process felt smooth from start to finish. Getting a fast quote, easy scheduling, and having everything wrapped up on time is exactly what we aim for, so it's awesome to hear it all came together for you. We truly appreciate you choosing Bigfoot Roofing, and if you ever need anything down the road — whether it's for your home or a referral for someone you know — don't hesitate to reach out! 🦶🏠

February 11, 2026

December 14, 2025

Hawg Hunter

All three rain last weekend revealed a big leak in the roof. Called Monday morning and within a couple hours received a visit by Mikal Flores who inspected, put together an estimate and had an appt set for repair on Wednesday. On Wednesday Kelvin was actually early and had the repair done, including clean up in about 2 hours. Great service! Would 100% recommend.

Response from owner

Hey Hawg! Nothing worse than three straight days of rain revealing a surprise leak — talk about stressful timing! We're so glad Mikal was able to get out to you quickly and get everything assessed, and that Kelvin knocked out the repair (early, no less!) and left things clean on Wednesday. That's exactly the kind of experience we want every customer to have. Thanks so much for the kind words and the 100% recommendation — that truly means the world to us! If you ever need anything roofing-related down the road, don't hesitate to give us a call. 🙌

December 15, 2025

December 10, 2025

Mitch Mitchell

Bigfoot did a excellent job of replacing my 20-year old roof. They were timely and made every effort to protect surrounding bushes and lawn areas. Lance Holman was very professional and personable in negotiating this effort and subsequent communications. He was careful to explain in detail what the process would entail. Miguel Rodriguez was on-site and closely monitored the progress of both the removal of the old roof covering and installation of the new underlayment and shingles. The crew worked fast and efficiently to accomplish the roof replacement in a single day. Their cleanup efforts were meticulous, particularly in ensuring the removal of nails in the lawn and driveway. An expert job all the way.

Response from owner

Mitch, thank you so much for taking the time to share such a detailed review — this truly made our day! We're thrilled the team took such good care of your home, from protecting your bushes and lawn to wrapping everything up in a single day. Lance and Miguel will both be so happy to hear your kind words — they genuinely care about making the process smooth and stress-free from start to finish. And we take that nail cleanup very seriously, so it's great to know that extra effort didn't go unnoticed! After 20 years, getting a new roof is a big deal, and we're honored you trusted Bigfoot to handle it. If you ever need anything down the road — or know someone who could use a great roofing experience — don't hesitate to reach out. We're always here! 🙌

December 11, 2025

November 6, 2025

Kathryn Eaddy

I recently had my roof replaced and couldn’t be happier with the entire experience! Brittany, the office coordinator was absolutely wonderful to work with. She was clear and straightforward about the product being used on my roof and helped me tremendously when it came to choosing colors. Even when I change my mind at the very end, she was patient and kind - never once making me feel like I was a bother. Brandon, the project manager was just as impressive. He was always available to answer any questions and handle every aspect of the installation with dedication and professionalism. There were a couple of unforeseen issues during the process, but he took care of them immediately and without missing a beat. In my 50 years of being a homeowner he’s the best project manager I’ve ever encountered. The work crew were outstanding - diligent, polite, and incredibly hard-working they even came back to finish up a small detail after dark and in the rain! Overall, I couldn’t have asked for a better experience. My new roof looks fantastic and I’m so grateful for the entire team’s care and commitment to doing an excellent job. Highly recommend!

Response from owner

Kathryn, thank you so much for this incredibly detailed and heartfelt review — it genuinely made our day! We're thrilled that Brittany was able to guide you through the color selection process with patience and care (last-minute changes and all 😊). That's exactly the experience we want every homeowner to have. And what a wonderful thing to say about Brandon — being called the best project manager in 50 years of homeownership is truly high praise! We'll make sure he knows. The fact that the crew came back after dark in the rain to finish that detail says everything about the kind of team we're proud to have. We're so glad your new roof looks fantastic and that the whole experience felt worth it from start to finish. If you ever need anything down the road, don't hesitate to reach out — we'd love to help again!

November 7, 2025

October 17, 2025

Susan Wang

My roof was due for a new one. My good neighbor recommended Big Foot Roofing. I called them, and they sent Lance Holman, a very friendly and professional salesperson. He inspected my roof, explained their products, and the entire reroofing process. He was very patient and professional. After receiving his estimate, we agreed on the price and selected the roof color. But a week later, I wanted to change the color of the drip edge to brown. I called Lance, and he immediately helped me with the color change. He's an excellent person! Due to weather conditions, the reroofing time kept changing. My production manager, Miguel Rodridues, was excellent, keeping up with the weather and finally finding a perfect day. The workers arrived early that day and worked methodically, minimizing noise. They completed the job in a single day. Their work was meticulous, and the new roof looks beautiful. I'm very satisfied! I highly recommend this company!

Response from owner

Susan, thank you so much for this wonderful review! We're thrilled to hear that Lance and Miguel took such great care of you from start to finish. Lance really is a gem — it's great to know his patience and willingness to accommodate that drip edge color change made a difference. And Miguel's persistence in finding the perfect weather window is exactly the kind of dedication we love to see from our team! It also warms our hearts to hear the crew arrived early, worked efficiently, and wrapped everything up in a single day. A beautiful new roof that makes you happy is exactly what we're aiming for every time. Thank you for trusting your neighbor's recommendation and for taking the time to share your experience. We'd love to be your go-to roofers for any future needs — don't hesitate to reach out! 🙌

October 20, 2025

September 18, 2025

Billy Mccord

Working with Lance was very easy. He gave me a quote on what needed to be done. I checked around other rates and found that they were trying to update me on things that were not needed. Once we set the date The project manager was on site with the workers. They completed the job in one day. What I thought was going to be a nightmare getting a new roof turned out to be easygoing.Very pleased and pleased with the job.

Response from owner

Billy, thank you so much for taking the time to share your experience! We're really glad Lance made the process straightforward and gave you an honest assessment of what actually needed to be done — no unnecessary upsells, just straight talk. That's exactly how we want every interaction to go! It's great to hear the project manager was right there on-site with the crew, and that everything wrapped up in a single day. We know a new roof can feel overwhelming going in, so hearing you describe it as "easygoing" honestly made our day. 😊 We truly appreciate your trust in Bigfoot Roofing, Billy! If you ever need anything down the road or know someone who needs roofing help, don't hesitate to reach out. We'd love to help!

September 19, 2025

August 9, 2025

Gotham Polisetty

I had a fantastic experience with Bigfoot Roofing. They recently replaced the roof on my home, which was a complex project involving the removal of a large custom skylights. The team handled every step with professionalism, attention to detail, and clear communication. The work was completed on time, on budget, and the quality is excellent. I highly recommend them to anyone looking for skilled, reliable roofing professionals.

Response from owner

Gotham, thank you so much for sharing this — it genuinely means a lot to us! Skylight removal and reinstallation during a roof replacement is no small thing, so we're really glad the team was able to handle that complexity without any hiccups. Staying on time and on budget while keeping communication clear throughout is exactly what we strive for, so it's wonderful to hear that came through for you. We truly appreciate the kind words and the recommendation — that's the biggest compliment we can receive. If you ever need anything down the road, whether it's a quick question or future roofing work, don't hesitate to reach out. We're always happy to help! 🙌

August 12, 2025

July 6, 2025

Maureen Howard

Arrived on time, clean work space, great work ethic

Response from owner

Thanks for sharing your experience, Maureen. We’re so glad the team could help with your roof installation and storm damage repairs. We appreciate your trust and kind words! Bigfoot Roofing & Construction

July 7, 2025

July 4, 2025

Shirley Majors

Bigfoot are a very professional group of people They fixed my rof in a half day I loved them!

Response from owner

Thanks so much, Shirley. We’re glad our team could complete your roof repair quickly and professionally. We appreciate your support and wonderful feedback! Bigfoot Roofing & Construction

July 7, 2025

July 1, 2025

Constance Turner

Best hands down, from start to finish. Lance and the rest of the team were amazing, and very professional. They started on time and finished on time. They were referred to me from a friend, and we are so glad we chose them. I cannot say again how amazing the customer service was, and the roof looks great.

Response from owner

Constance, we're so grateful for your wonderful feedback! We're committed to professionalism and efficiency, and we can't wait to share your appreciation with our team. Thank you for trusting us with your roofing needs! Bigfoot Roofing & Construction

July 2, 2025

September 5, 2024

Leaf Olsen

Bigfoot Roofing& Construction replaced our flat roof and Did an Amazing Job and did it all in one Day. They cleans up and you didn’t even know they were there. Thank you very much Bigfoot Roofing

Response from owner

Hello Mr. Olsen, and thank you for your kind words. Your satisfaction is our top priority and our team is happy to have met your expectations. We appreciate your business! Enjoy your new roof and the upcoming fall season. Sincerely, The Bigfoot Roofing Team

September 5, 2024

December 31, 2023

Janet Stumbo

I could not let the year end without saying a big thank you to Bigfoot Roofing. I had my roof replaced a few months ago and I am so pleased with the results as promised. I'm glad I got to meet Lance Holman and have him as my sales consultant. He has superb people skills in my book. Lance has high expertise in the roofing system and product knowledge. He was able to explain the entire process of roof replacement to me. Sometimes you get to meet someone who has good qualities, that is Lance Holman. My project manager was Miguel Rodriguez. He made sure that all the everything material and equipment was here to start the project on time. I have to say he has some great team members. I would like to thank them. They started working very early which I did not mind and worked all day. They did and awesome job replacing my roof. They also were very thorough in there clean up. Bigfoot Roofing is lucky to have such outstanding team members as Lance and Miguel and his team. These are qualities that make this roofing company five stars. If you are looking for a roofing company I highly recommend Bigfoot and I hope you have the pleasure of meeting Lance and Miguel.

Response from owner

Good morning Ms. Stumbo, Happy New Year! Sincere thanks to you for taking the time to post a review about your experience with Bigfoot Roofing. Our team works diligently to meet or exceed your expectations. It was a pleasure to work with you. We appreciate your business and wish you all the best in 2024! Kind regards, from the Bigfoot Roofing Team.

January 5, 2024

September 18, 2023

Mckenzie Noyce

We had a great experience from our very first encounter with big foot. the sales manager was extremely nice, easy going and transparent, our roofing team was efficient, friendly and hard working and our contracting manager got switched mid way through but they always responded, produced what was promised and took care of any problems that arised. All around a great experience even with a few minor hiccups.

Response from owner

Good afternoon Ms. Hindman. We truly appreciate the review of your experience with the Bigfoot Roofing team. It is always our objective to meet your expectations. It was a pleasure working with you. Please reach out if we can assist you with any future roofing projects. Sincere thanks from Bigfoot Roofing & Construction, Inc.

September 18, 2023

September 1, 2023

Regina m. Glodek

This is my third experience with having a new roof installed. I cannot emphasize the outstanding difference using Bigfoot Roofing. Ethan Elmes Came to my home, gave a very detailed explanation of the entire process, helped me with paperwork and was communicating with me through finish. My roof looks fantastic. Mike Gordon came each day of installation , the roof was completed in two days. I would rate my experience exceptional.

Response from owner

Good afternoon Ms. Glodek. We are so pleased to hear about your experience with Bigfoot Roofing & Construction, Inc., and we appreciate your kind words. Have a wonderful Labor Day holiday! Thank you for your business and enjoy your beautiful new roof. Please reach out to us for any future roofing projects. Sincere thanks from, The Bigfoot Roofing Team

September 1, 2023

January 11, 2023

Mickey Santiago

We are very satisfied with Eber Gongora as a project manager he did a great job. We recommend him to anyone he is very reliable and responsible person.

Response from owner

Hello Mickey, Thank you for your review and the kind words for Eber. We are pleased to know that we met your expectations. Your business is much appreciated!

January 12, 2023

December 18, 2022

Steven Smith

We suffered extensive damage to our roof during Hurricane Ian in Cape Coral, FL. After trying unsuccessfully to connect with many local Roofing Contractors a friend referred me to Lance Holman, Sales Consultant for Bigfoot Roofing of Jacksonville, FL. I dialed Lance and he literally picked up on the first ring. We established a date and time to meet and Lance arrived on time! We conducted a walk around and then Lance began preparing a quote; I received a completed quote, copy of his state license and copies of his insurances. Once I received HOA Architectual Review Committee approval and my initial check from my insurance company, I called Lance to sign the documents and we agreed on a day and time. Again, Lance arrived on time! Upon signing the documents and paying 25% down, he set the date that my roof supplies would arrive ( Dec., 14) along with a dumpster (from a 3rd party), and the date the roofers would begin (Dec., 16). At 7:00 AM on 12/14 the supplier knocked on the door with his delivery; shortly thereafter, the dumpster was placed in the driveway. On Dec., 16 the roofing crew arrived at 7:00 AM and immediately started removing the old roof. At 9:56 AM the next day; the last shingle had been placed and the entire site was clear of all evidence that they had even been there. I cannot praise Lance Holman enough for his thoroughness throughout the project and I also want to express my sincere appreciation to Mike Gordon, Project Manager as well as the entire crew who very professionally and with craftsmanship. Thank you all at Bigfoot Roofing & Construction! By the way, because of Lance and Mike, I am pretty confident that our Church will be contracting with Bigfoot Roofing and Construction to replace our two roofs in Punta Gorda, FL as well. Merry Christmas to all and God Bless you!

Response from owner

Thank you for your kind words. We appreciate your business. Have a wonderful holiday season!

December 21, 2022

November 29, 2022

W

Project Manager Eber Gongora did an excellent job supervising work crew and clean up afterwards. Chris Ricardo was fantastic with insurance coordination. Recommend!

Response from owner

Hi W! Thank you for sharing your experience with our company. We enjoyed working with you! Enjoy your new roof!

November 30, 2022

August 1, 2022

RONALD Jones

Great company, John Conley was pivotal, with Quality work, on time install and the price was great too.

Response from owner

Thank you Ronald, we appreciate your business! Enjoy your new roof!

August 4, 2022

October 19, 2021

T L

Lance, project rep., was very helpful and accommodating with us. He made sure that everything was done to our expectation. Excellent customer service.

Response from owner

Hello TL, we appreciate you taking the time to review our company and your kind words. Thank you for your business!

November 12, 2021

December 21, 2020

D Brown

I will definitely use Bigfoot Roofing when I need their services again. I hired them to complete a fascia board replacement and soffit installation for my roof. While many companies quoted me 3-5 days to do the work, Bigfoot was able to finish it in 1 day! Kudos to Lance H. at BigFoot for stewarding the project along, providing me with a wealth of information, and for being highly responsive even during nonworking hours. Lance, you're the best!

September 7, 2019

Poonam Misra

Just in time 2 weeks ago, we had our roof replaced, before Hurricane Dorian. Lance Holman helped us from start to end of the Project. He answered all our questions and provided excellent Customer Service. Everything was done on schedule. We are happy with the work and the service.

August 14, 2019

St. Francis Choe Korean Catholic Chapel

Thank you to Bigfoot Roofing Inc. We have experienced excellent service and quality work for our 24 years old roofing replacement project. Specially Estimate and lead professional Lance Holman who performed an amazing job to start to the end to make sure job gets done successfully.

November 30, 2018

Brian English

Lance @ Bigfoot Roofing were great to deal with. Bigfoot did exactly the job at the exact time that Lance promised. We are extremely happy with the roof and the service before, during and after the sale.

Response from owner

Thank you so much Mr. English. We’re very grateful for your review!

August 2, 2019

July 24, 2018

Cameron Gibbs

If your Googling roofing companies you can stop here. I vetted for over two months and interviewed and got estimates from more than a dozen roofing companies. Bigfoot won the bid. They did an absolutely outstanding job. Two solid days of work as they addressed every one of our concerns. Project Manager stayed engaged and the six workers never stopped. They repaired wood rot and tied into our Florida room which were two areas we were concerned about. Workers spent nearly two hours canvassing the yard for debris after they were done. It’s refreshing to know that there’s a professional roofing company here in. Jacksonville.

Response from owner

Thank you Cameron. We appreciate your business!

August 2, 2019

July 19, 2018

G C

Big Foot Roofing is the best. Lance is very professional and honest. Big Foot price is reasonable. The roofing crew was scheduled at 8:00am and they was there WORKING at 8:00am. The only evidence that they was there is my new beautiful roof. Also, the office staff customer service is awesome. I highly recommend Bigfoot Roofing. Ask for Lance!!!!!

Response from owner

Thank you Mrs. Cobb! We really appreciate your business!

August 2, 2019

May 17, 2018

Gerald Jones

Very pleased with my roof. The rep Lance when I initially call for an estimate was very knowledgeable and not trying to pressure .me in to choosing Bigfoot roofing. Only that they do quality work. So I kept looking for about a month and they were the best choice. Roof was done in one day on a 2000 sq foot home..

Response from owner

Thank you! We appreciate your business!!!

May 20, 2018

March 30, 2018

Aelita Rawls

I couldn’t be more please with my new roof and the service received. From start to finish Lance was there every step of the way. He made sure all of my questions were answered and was a pleasure to deal with. Great job Bigfoot and KUDOS to Lance for outstanding service!

May 21, 2014

B Smith

Bigfoot Roofing just completed roof replacement on our property on Amelia Island. Every aspect of the project was performend in an exceptional manner. Pricing was extremely competitinv; their owner, Kyle, project manager, MIke, and crew all did their respective jobs flawlessly; work was completed on schedule. Bigfoot's commitment to customer satisfaction is absolute.