Bigfoot Roofing & Construction

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Topic

Roof Repair & Leak Repair

100% positive

Across 224 reviews of Bigfoot Roofing & Construction in Jacksonville, FL, roof repair & leak repair appears in 16 reviews (100% positive), from 2013-02-07 through 2026-05-19.


Key findings

  • Roof Repair & Leak Repair mentioned in 16 of 224 reviews (7.1%)

  • 100% of Roof Repair & Leak Repair reviews are 4 or 5 stars

  • Average rating in Roof Repair & Leak Repair reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    81%13 mentions
  • Problem Resolution & Effectiveness

    75%12 mentions
  • Technical Knowledge & Expertise

    56%9 mentions
  • Responsiveness & Speed

    38%6 mentions
  • Punctuality & On-Time Service

    38%6 mentions
  • Communication & Updates

    31%5 mentions

Reviews mentioning roof repair & leak repair

May 2, 2026

Shawna Ormand

I’m working with John Valenti with Big Foot Roofing on repairs to the roof at one of the condo’s I manage. He has been great to work with. Very responsive and able to provide a repair quote to meet the Boards needs. This is the second time I’ve worked with Big Foot and they are fantastic to work with! Thanks for the excellent service and quality workmanship!!!!

Response from owner

Shawna, thank you so much for taking the time to leave this wonderful review! We're really glad to hear that John has been so responsive and easy to work with throughout the repair process — he's a great part of our team and we'll make sure he sees this! It means a lot that you trusted us with another project, and that we were able to put together something that worked for the Board's needs. Working with property managers like yourself is something we truly value, and we never take that trust for granted. Thanks again for the kind words about our workmanship — that genuinely means the world to us! Whenever your properties need us again, don't hesitate to reach out. We'd love to keep being your go-to roofing team! 🙌

May 14, 2026

December 14, 2025

Hawg Hunter

All three rain last weekend revealed a big leak in the roof. Called Monday morning and within a couple hours received a visit by Mikal Flores who inspected, put together an estimate and had an appt set for repair on Wednesday. On Wednesday Kelvin was actually early and had the repair done, including clean up in about 2 hours. Great service! Would 100% recommend.

Response from owner

Hey Hawg! Nothing worse than three straight days of rain revealing a surprise leak — talk about stressful timing! We're so glad Mikal was able to get out to you quickly and get everything assessed, and that Kelvin knocked out the repair (early, no less!) and left things clean on Wednesday. That's exactly the kind of experience we want every customer to have. Thanks so much for the kind words and the 100% recommendation — that truly means the world to us! If you ever need anything roofing-related down the road, don't hesitate to give us a call. 🙌

December 15, 2025

November 25, 2025

Joseph Hazelwood

Lance and bigfoot roofing have done 3 roofs for us and all were done perfectly. A neighbor had a tree removed and the tree people damaged our roof. Lance worked with us and the company and made all repairs fast and efficient. Months later we noticed a spot yhat was damaged in the original incident but that i had missed. Lance jumped on the case and took care of everything and included it in the original job. Working with Lance has been a great experience and i highly recommened both him and Bigfoot Roofing.

Response from owner

Joseph, wow — three roofs and you keep coming back, that means the world to us! We're so glad Lance was able to step up when that tree situation caused unexpected damage, and that he made sure everything was taken care of even when that additional spot showed up months later. That's exactly the kind of accountability we want every customer to experience. Lance is a real asset to our team, and we'll definitely pass along your kind words to him. Thank you for trusting Bigfoot Roofing time and time again, and for taking the time to share your experience. If you ever need us again — or if any of your neighbors need a roof — don't hesitate to reach out! 🦶🏠

December 10, 2025

October 11, 2025

todd yorker

Just had a reroofing from Bigfoot. Very pleased. Lance H. came out, did the estimate and explained the process thoroughly. I was worried about the peak of the roof because i had a leak that had attracted termites. Turns out, termites didn't do much damage. Miguel and team took the time to replace side trim pieces, as well as main plywood. My roof is extremely steep, and these aren't easy replacements. Especially in August heat. It looks great and no more leaks. Extremely happy

Response from owner

Hey Todd! Thanks so much for taking the time to share your experience — this genuinely made our day! We're really glad Lance was able to walk you through everything upfront and ease your concerns about the peak. That termite situation could've been a lot worse, so that's a relief! Miguel and the crew deserve a ton of credit — working on an extremely steep roof in August heat is no joke, and we're proud they took the extra care to handle those trim pieces and plywood the right way. So happy to hear the leaks are gone and it's looking great! If you ever need anything down the road, don't hesitate to reach out — we're always here for you! 🙌

August 26, 2025

October 10, 2025

Coty Waters

Mikal was great! Found the issue and found a resolution for it!

Response from owner

Hey Coty! Thank you so much for taking the time to leave us a review — it really means a lot to the whole team! We're so glad Mikal was able to track down the issue and get it taken care of for you. That's exactly what we want every experience to look like — someone who actually digs in, finds the problem, and comes up with a solid solution. We'll be sure to pass along the kind words to Mikal! If you ever need anything roofing-related down the road, don't hesitate to give us a call. We're always happy to help! 🙌

October 13, 2025

October 10, 2025

Randy Masciana

I had to have a lot of underlying, rotten wood, and a damaged valley, as well as leaking shingles to be replaced, on a very old roof. Looking at the repair work and the results, I am confident that the leaks into my house, and the structural damage, have been professionally repaired. I would definitely call Big Foot for any future roofing work that I might need.

Response from owner

Randy, thank you so much for taking the time to share this! Dealing with rotten wood, a damaged valley, AND leaking shingles all at once is no small project — that's a lot going on with one roof. We're really glad our team was able to dig in and get everything sorted out properly so you can feel confident your home is protected again. That kind of thorough repair work is exactly what we aim for every time. It means a lot to hear you'd call us again for future roofing needs — we'll absolutely be here when you do! Don't hesitate to reach out if anything ever comes up. 🦶🏠

October 13, 2025

July 4, 2025

Shirley Majors

Bigfoot are a very professional group of people They fixed my rof in a half day I loved them!

Response from owner

Thanks so much, Shirley. We’re glad our team could complete your roof repair quickly and professionally. We appreciate your support and wonderful feedback! Bigfoot Roofing & Construction

July 7, 2025

April 26, 2025

Kathleen Vansise

Sadly it is possible for a fairly new roof to leak. How that is handled by the company makes all the difference. Bigfoot sent out a highly competent, hard working and knowledgeable worker to fix the problem. Gerson was wonderful. He found and fixed the problem. He went above and beyond (with the company’s blessing) to fix the roof, making sure there would be no further problems. Thank you for such wonderful service.

March 20, 2025

Hilarie Delik

They fixed my roof last year. They were friendly and fast.

June 26, 2023

Charlotte Rotundo

I chose this company based on the excellent reviews. Originally I wasn't happy because of misunderstandings on my part. I should have gone to the company with my issues from the start when it wasn't addressed in a timely manner. Lesson learned. Because of this I was able to work with Calvin who repaired my roof and explained the damages to me. I also got to work with Kyle the owner who showed me how he handles business. I can't thank you both enough for taking care of my home. I highly recommend!!!! They will go above and beyond

March 15, 2023

Judith Conahan

I just had a small repair that needed attention and I was very impressed with the fact that they treated this job with the same importance as a big job. I will definitely use them for any future work I might need.

Response from owner

Hi Ms. Conahan. Thank you for your review. We enjoyed working with you and appreciate your business!

March 15, 2023

October 6, 2020

Daniel Kane

Made a call and immediately was in touch with their representative, Miguel. We discussed several items for inspection / repair and scheduled for that week. When Miguel arrived, we found an unexpected repair to be made. He got with their team and said it may require a more expensive repair than we were prepared for. After further inspection, he was able to save us BIG TIME on the repair, and we moved forward. The quality of the work was a "10", the cleanup was a "10", the pricing was a "10" and we are thrilled with the results. Miguel is a true asset to your organization and I would recommend him to my family and neighbors without hesitation. THANK YOU MIGUEL AND BIGFOOT ROOFING!!!

March 2, 2020

Jo Lynn Curtis

Lance responded to my request to look at my leaking roof and the resulting interior damage. He was prompt (a big deal in my book}, professional and thorough. He explained each and every step (even advising that my roof did NOT need to be replaced, but rather repaired-- I was pleasantly surprised). He followed-up often and I was so impressed by the roof repair, ceiling repair and paint job of the damaged room that I hired Bigfoot Roofing & Construction to paint the interior of my whole house. I also need to commend Esvin and his helper for their outstanding work while fixing the ceiling and painting. They too are prompt, come right in and get to work, work all day and leave every work area immaculately cleaned. I would, and do, highly recommend Bigfoot for any roof, construction or painting job needed. Jo Lynn Curtis

January 27, 2019

Grant O'Hickey

I had a roof leak repaired by Bigfoot Roofing. Their services were reasonably priced, and they fixed the leak. They took a bit longer than I would prefer to come to my house and make the repair. They also failed to fix the leak the first time out. However, they came back and made additional repairs without additional charges. On that basis, would recommend them and use them again.

Response from owner

Thanks so much Grant!

August 2, 2019

July 29, 2016

John Isham

I was very happy back 2012 shortly after had a small leak they came out right away and fixed it. All was good until about 2 months ago and had another leak. At first we got the run around then I decided to ask directly for Kyle and won't speak to anyone else because after 2 guys being out at the house nothing was being done. Kyle was great was out to house in a few days, looked into our leak and had a crew out to fix within a day or two. We have not had rain yet but I'm confident it's fixed. I'm still waiting to hear about my ceiling but I know that is because we have to wait to make sure it doesn't leak before repairing. My suggestion to anyone who may have a problem don't deal with anyone but Kyle he got the job done within 7 days others it was weeks and excuses. I would recommend them but again I deal with Kyle.

February 23, 2013

Julie Wooten

I had a fantastic experience with Big Foot. The young man that helped me knew what he was doing! He helped with my insurance claim and he was also present when the repairs began and ended. They made sure that everything was done to my satisfaction and that as a homeowner, I was happy. I would recommend Big Foot to anybody, You will be happy you called them. Julie