Bigfoot Roofing & Construction

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Topic

Workmanship Quality

95.5% positive

Across 224 reviews of Bigfoot Roofing & Construction in Jacksonville, FL, workmanship quality appears in 22 reviews (95.5% positive), from 2013-02-07 through 2026-05-19.


Key findings

  • Workmanship Quality mentioned in 22 of 224 reviews (9.8%)

  • 95.5% of Workmanship Quality reviews are 4 or 5 stars

  • Average rating in Workmanship Quality reviews: 4.8★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    86%19 mentions
  • Technical Knowledge & Expertise

    59%13 mentions
  • Communication & Updates

    41%9 mentions
  • Courtesy & Friendliness

    32%7 mentions
  • Pricing & Value

    27%6 mentions
  • Cleanliness & Tidiness

    23%5 mentions

Reviews mentioning workmanship quality

May 19, 2026

Scott Devitt

Shoddy work on a roof replacement that required me to have another contractor fix less than 18 months after the job. A vent cover not properly installed and a flat area of roof without any flashing. Make sure you have someone with knowledge (and i don’t mean the city inspector!) review their work on anything that doesn’t just consistent of laying shingle on an open sloped area of the roof. Roofing is not a commodity. You just don’t typically learn that until its too late. In response to Mr. maxWell response. Fool me once, shame on you. Fool me twice, shame on me ….. The two issues were so bad, i’m not sure how the roof passed inspection. I paid $7k to a trusted roofer to repair the 18-month old roof that was paid for by prior owner as a contingency of closing. Always accept the credit. Never have a job done on best price paid for by an exiting owner that has zero interest in quality and went with lowest bid ($29k) via a marketplace.

Response from owner

Mr. DeVitt, after looking into our records, this roof was installed and paid for by the previous owner of the home in January 2024, and the warranty was issued in your name after closing. In the two years since, we haven't received a call, email, or message from you regarding any issues. When a concern comes up on a roof we've installed, typically the homeowner would reach out to us so that we can be aware of it and have the opportunity to address it directly. We'd still be glad to come take a look at the roof and talk through what's going on. Please call us at (904) 751-6112 or email kyle.maxwell@bigfootroofing.com. — Kyle Maxwell, Owner

May 16, 2026

May 15, 2026

Teeography

Bigfoot Roofing and Construction did an amazing job! Very pleased. The team was professional, reliable, and made the whole process easy and stress-free. Which I loved. Great quality work and excellent customer service. Highly recommend!

Response from owner

Teeography, thank you so much for the kind words — this truly made our day! We're thrilled to hear the team kept everything smooth and stress-free for you, because we know roofing projects can feel overwhelming. Professional and reliable is exactly what we aim for, so it means a lot to know that came through from start to finish. We appreciate you taking the time to share your experience and for the recommendation — that's the biggest compliment we can receive! If you ever need us down the road or have friends or family in need of roofing help, don't hesitate to reach out. We'd love to help! 🦶🏠

May 15, 2026

April 22, 2026

Maurice woodson

Great work, and very professional.

Response from owner

Hey Maurice! Thank you so much for taking the time to leave us a review — it really means a lot to the whole team! We're so glad to hear the work met your expectations and that our crew came across as professional. That's something we genuinely care about and work hard to maintain on every job. It was a pleasure working with you, and we hope your roof serves you well for many years to come! If you ever need anything down the road or have any questions, don't hesitate to reach out — we're always happy to help. 🙌

April 23, 2026

March 13, 2026

Deborah Johnson

Excellent job

Response from owner

Hi Deborah! Thank you so much for taking the time to leave us a review — it really means a lot to our team! We're so glad you had a great experience with Bigfoot Roofing. We put a lot of care into every project we take on, and it's wonderful to hear that came through for you. If you ever need anything roofing-related down the road, don't hesitate to give us a call — we'd love to help! 🙌

March 16, 2026

February 20, 2026

J'san Cokley

Bigfoot Roofing did an amazing job replacing our roof. The whole process was smooth, and their team was professional, efficient, and great to work with. My sales rep Jasias was thorough, he explained everything clearly and took the time to answer all my questions. I felt like he really cared about making sure I understood the process, which made the whole experience a lot less stressful. The quality of their work really shows, and I’d definitely recommend them to anyone needing roofing services.

Response from owner

J'san, thank you so much for taking the time to share this! We're really glad to hear the whole experience felt smooth and stress-free — that's exactly what we aim for. It's awesome to hear that Jasias took such great care of you by walking you through everything and making sure all your questions were answered. He truly is a great part of our team, and we'll make sure he knows you said so! We're proud of the work that went into your new roof and so happy it shows. If you ever need anything down the road or know someone who needs roofing help, don't hesitate to reach out — we'd love to help! 🙌

February 23, 2026

December 31, 2025

Brian Etheredge

I HAD A CRACKED 2X4 IN MY ATTIC. I CALLED BIGFOOT ROOFING AND CONSTRUCTION AND SET UP AN APPOINTMENT WITH MIKAL FLORES. HE CAME OUT AND EXPLAINED IN DETAIL WHAT NEEDED TO BE DONE, RIGHT DOWN TO THE ATTACHING HARDWARE PATTERN. HE WAS TOTALLY PROFESSIONAL AND TRUE TO HIS WORDS AFTER REVIEWING FINAL REPAIR. I DIDN'T GET THE NAME OF THE REPAIR GUY BRINGING THIS ALL TOGETHER, BUT HE WAS VERY PROFESSIONAL AND DETAILED IN HIS WORKMANSHIP. THANKS TO BOTH OF YOU GUYS. GREAT JOB!!

Response from owner

Brian, thank you so much for taking the time to share your experience! We're really glad Mikal was able to walk you through everything so thoroughly — that kind of clear, detailed communication makes a big difference, especially when it comes to structural repairs. It's great to hear our repair tech also knocked it out of the park with his workmanship. We'll make sure to pass along your kind words to Mikal and track down the other half of that dynamic duo! 😄 We truly appreciate your trust in us, and if you ever need anything down the road, don't hesitate to give us a call. We're always happy to help!

January 7, 2026

October 13, 2025

julie smith

Lance Holman and Big Foot Roofing are great. I've used them three times and each experience went smoothly and effectively. Lance shares his extensive experience and knowledge of all things roofing in an easy to understand way. He takes his time, does not rush, and is always happy to answer any questions I have. The workmen are polite and professional and always clean up after. I'm glad I found Big Foot Roofing and Lance Holman to help with my roof issues.

Response from owner

Julie, thank you so much for this wonderful review! We're genuinely touched that you've trusted us with your roofing needs three times now — that kind of loyalty truly means the world to us. It's awesome to hear such kind words about Lance. He really does care about making sure homeowners understand what's happening with their roof every step of the way, so we're glad that came through for you. And we'll definitely pass your compliments along to the crew about their professionalism and cleanup — they'll love hearing that! We're just as glad you found us, Julie! Your roof is in good hands, and whenever something comes up down the road, don't hesitate to give us a call. We'll be happy to help! 🙌

May 14, 2026

August 21, 2025

Jim Speed

Totally researched roofers for my new roof. I was extremely impressed with BigFoot roofing before hiring them. I was even more impressed after I hired them for my new roof. Excellant workmanship with alot of attention to details. John, Mitch, and the whole team were a pleasure to work with, they are the best roofing company in Jacksonville! Nothing but great things to say about them from my experience with them. 4 years later, we had a small issue with a water leak. The Team jumped right on it and took care of the problem under Warranty. I LOVE this company and their people!! Cant speak highly enough about them. They stand behind their work!!

Response from owner

Mr. Speed, thank you for taking time to review our company. It was a pleasure working with you. Homeowner satisfaction is very important to Bigfoot Roofing & Construction, Inc. It is always our goal to meet or exceed your expectations. We are pleased that you are happy with your roofing project, and thank you for your business. Happy Holidays!

December 20, 2021

August 5, 2025

Karen Wittmann

Bigfoot put a roof on my house 5 years ago so when it was time for a new chimney cap, I called them. From the office personnel to the on sight fabricator, the job was handled concisely and accurately. When it's time, I'll hire them again!

Response from owner

Karen, thank you so much for coming back to us after five years — that truly means the world to our team! We're so glad the chimney cap installation went smoothly from start to finish, and it's great to hear that both our office staff and our on-site fabricator took good care of you. Customers like you are exactly why we love what we do. We'll be here whenever you need us next — don't hesitate to reach out! 🙌

August 6, 2025

July 3, 2025

Norman Moss

Excellent service at reasonable price; highly recommended!

Response from owner

Thanks for the recommendation, Norman! We appreciate the kind words and are glad we could help with your storm damage roof repair. Bigfoot Roofing & Construction

July 7, 2025

April 14, 2024

C- LO

Had such a great experience Lance was our guy explained everything to my dad and me and was understanding with dad being only Spanish speaking and had to translate but overall amazing customer service if I had a question he answered so fast would recommend this company to any one fair rates on roofing also best service in Jacksonville you won’t regret the craftsmanship of there work

Response from owner

Good morning C-LO. Thank you for taking the time to write a review. Offering the highest level of customer service is our top priority. Your satisfaction is truly rewarding to us and we are thrilled to have met your expectations. Enjoy your beautiful new roof! Kind regards from the Bigfoot Roofing Team.

April 14, 2024

March 11, 2024

Michael Waterman

Bigfoot Roofing created a new roof for our home that far exceeded our hopes. The workmanship was excellent and timely. The crew were very experienced and completed our roof in two days. They cleaned up all materials and the grounds surrounding our home. We highly recommend this company.

Response from owner

Hi Mr. Waterman. We appreciate your kind words. Our team's goal is to provide you with the best knowledge and service for your project. We are pleased to have met and exceeded your expectations. Thank you for your business! The Bigfoot Team wishes you a great Spring season!

March 11, 2024

November 14, 2023

Brian Brainard

Great experience. Bigfoot was price competitive with quick turn around time. Most importantly great professional service. Lance was great to work with and very professional. Lance is THE reason I chose Bigfoot. All in all quality work, done quickly at competitive costs. Thanks

Response from owner

Hi Mr. Brainard, Thank you for taking the time to share your experience with our team. Please reach out if we can help in the future. We truly appreciate your business. Enjoy your new roof!

November 14, 2023

September 26, 2023

Jimmy Hull

Can’t say enough good things about B.F.R. They worked thru the Aug. heat and finished in a timely manner, the workmanship was top notch and clean up was excellent.

Response from owner

Hi Mr. Hull. We appreciate you taking the time to share your experience with our team. Thank you for your business. If we can be of assistance in the future, please reach out and we'll be happy to help. Enjoy your beautiful new roof!

September 27, 2023

June 7, 2023

Paula Bell

We are very pleased with the workmanship of the crew who replaced the roof and the excellent customer service from Lance. He was very professional, straight forward and informative. Handled all questions and concerns we had. We recommend Bigfoot Roofing!

Response from owner

Hello Ms. Bell, Thank your for taking the time to review our company. Your satisfaction is very important to Bigfoot Roofing & Construction, Inc., and we are pleased that we met your expectations. We truly appreciate your business. Enjoy your new roof and have a great summer!

June 7, 2023

August 3, 2022

Matt Fergusson

If you have a roof issue, stop searching and call Bigfoot Roofing! They were totally professional from start to finish. Lance is the definition of professional, respectful, and courteous and walked me through what the team could do to get my attic ventilated. He was prompt with communication, documents, and follow-up regarding the work done by Miguel, who is clearly a top-notch roofer. The work done looks like it has been a part of the roof since it was originally put on. Whenever we need our roof to be replaced I know who I’m calling!

Response from owner

Thank you for the kind review, Matt. We appreciate your business and look forward to working with you in the future.

August 4, 2022

August 14, 2019

St. Francis Choe Korean Catholic Chapel

Thank you to Bigfoot Roofing Inc. We have experienced excellent service and quality work for our 24 years old roofing replacement project. Specially Estimate and lead professional Lance Holman who performed an amazing job to start to the end to make sure job gets done successfully.

June 5, 2019

Rosalyn Miller

I had my roof replaced 2 weeks ago by Bigfoot Roofing & Construction. I chose the Barkwood Architectural shingles with the brown drip edge. OMG! simply beautiful...I am pleased with the workmanship and clean-up. Lance Holman was my sales consultant and he was very polite, always answered my calls, and provided assistance when I needed. My girlfriend who lives 5 houses down from me, is also in the process of having her roof replaced by Bigfoot Roofing. Mr. Lance is also her sales consultant. Thank you Bigfoot Roofing! Ms. Lee (Miller) 6/4/19

Response from owner

We really appreciate your business Rosalyn! Thanks so much!

August 2, 2019

May 23, 2019

lisa marcoux

Bigfoot roofing showed up at 7:30 am, worked hard and professionally all day in the heat. The job was completed in a single day and looks amazing! The men did a great job cleaning up, they left the area around the house looking great. Thank you for a job well done!

Response from owner

Thank you so much Lisa for the awesome review!

August 2, 2019

May 16, 2019

Chanda Odom

After calling at least 20 roofing companies for quotes after our roof was torn up by hurricane Michael we decided to go with Big Foot Roofing. Most of the companies that we called several times either never returned our calls, or said they would come give us a quote and never did. Of the 3 companies who actually gave us quotes Big Foot was THOUSANDS cheaper than the others. The wait was much shorter, and they were actually able to get yo our roof sooner than they had originally said. Our roof looks great, and I have one of the most picky husbands on the planet. You can tell they take pride in their work! I would recommend them to anyone!

Response from owner

This is so great to hear! Thank you for your business!

August 2, 2019

May 5, 2019

Bryan Hakes

It's been about 6 months since we had outroof replaced, we constantly get compliments on the craftsmanship they did a wonderful job was here when they said and took their time on it, after was all said and done we now have a beautiful roof thanks to Bigfoot roofing!!!

Response from owner

Thanks so much Bryan!

August 2, 2019

July 15, 2017

Melissa Allen

We've used Big Foot Roofing twice for minor repairs and they've done a wonderful job. Great communication, great workmanship, and reasonable prices.