Jim Moser

Item: Bigfoot Roofing & Construction
Rating: 5
Author: Jim Moser

February 10, 2026 · review of Bigfoot Roofing & Construction

I had my off-ridge vents replaced on my roof due to the negligence of a very bad builder who would not fix them. I picked this company because of the good reviews. Lance, who was my sales person is very knowledgeable and was very patient with me. The installer came out today and it took him less than 2 hours to install the new vents. For now it looks like he did a good job from looking at it from the ground (I don't get on roofs anymore). I am glad I selected Bigfoot Roofing. They seem to back up their work. As a former Mayoral candidate and native in Jacksonville I have preached that we need to keep the good companies and get rid of the bad companies. So I highly endorse and recommend Bigfoot Roofing to everyone who either needs a new roof or repairs to a roof. I also find their pricing to be reasonable. They also give a one year warranty on the workmanship. James Moser

Response from owner

Jim, thank you so much for this incredibly thoughtful review! We're really sorry you had to deal with the frustration of a builder who wouldn't make things right — that's exactly the kind of situation we love stepping in to fix. We'll make sure Lance knows you appreciated his patience and knowledge — that genuinely means a lot to him and to us. We're glad the installation went smoothly and that everything looks great from the ground! Coming from a former Mayoral candidate and longtime Jacksonville native, your endorsement truly means the world to our team. We completely share your passion for supporting good local businesses, and we work hard every day to be worthy of that trust. If you ever need anything down the road — whether it's a quick question or future roofing work — please don't hesitate to reach out. We're always happy to help! 🦶🏠

February 11, 2026

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Other reviews

December 3, 2025

Jason Fountaine

Mikal Flores did an incredible job with Bigfoot Roofing. He kept in touch about the progress and costs, and the process was both easy and professional. I look forward to working with Mikal on my other business projects in the future.

October 10, 2025

Coty Waters

Mikal was great! Found the issue and found a resolution for it!

July 10, 2020

Tamar Gardner

After consulting with a few roofing companies I final met Lance. Hands down one of the best salesman I've ever met. He was very understanding and walked me thru the process of purchasing a new roof. I know I called him a few times for small questions always pleasant. If your shopping for a new Roof Bigfoot should be your choice. Ask for lance :)

September 23, 2023

Virginia Stewart

No written review