Topic
Insurance & Storm Damage Support
100% positiveAcross 224 reviews of Bigfoot Roofing & Construction in Jacksonville, FL, insurance & storm damage support appears in 5 reviews (100% positive), from 2013-02-07 through 2026-05-19.
Key findings
Insurance & Storm Damage Support mentioned in 5 of 224 reviews (2.2%)
100% of Insurance & Storm Damage Support reviews are 4 or 5 stars
Average rating in Insurance & Storm Damage Support reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
100%5 mentionsCommunication & Updates
80%4 mentionsProblem Resolution & Effectiveness
80%4 mentionsTechnical Knowledge & Expertise
80%4 mentionsCourtesy & Friendliness
20%1 mentionPunctuality & On-Time Service
20%1 mention
Reviews mentioning insurance & storm damage support
Ruby Reyes
Since day one Michael was so helpful and honest regarding the process coming ahead. We helped us with all questions and with our insurance needs as well. We have a beautiful new roof and couldn't be more grateful for Mike and the team at Bigfoot roofing who made this such an easy process. Coming from someone who had many issues with other companies and was worried about having to deal with another , this company has a great reputation for a reason !
Response from owner
December 10, 2025
Jesse Fryer
Bigfoot roofers made my dreams come true. My new roof was replaced extremely fast, the workers were professional, hard working, great dudes. Blake, my salesman was awesome. He was great about walking me theough the insurance clames,showing me damage and what i would be in for. Blake was great about keeping in touch with progress, they also had a pro team come and remove solar panels and all. Great experience. Nick, Blake and the whole crew were great. I would definitely suggest their work to people I know. Thanks again, Jesse in Moab Utah.
Aaron Johnson
As Realtors, we have contact with many roofing companies, and when it came time to replace our own roof, we were happy to work with Lance and the team. We hired our favorite inspector to inspect the completed work, and the report showed they did an excellent job. Thank you very much, Lance and Bigfoot Roofing and Construction!
Response from owner
June 10, 2024
Bob B
Due to Hurricane Irma, I was forced to file an extensive insurance claim for roof, interior drywall and painting and fence replacement. As a homeowner, this was my first experience in needing a contractor for repairs. I began my search on January 15, 2018. Bigfoot Roofing was my first call, I suppose because of its alphabetical placement. Lance Holman took my call and answered all of my questions. Within three days, he had inspected my damages, discussed their ability to work within my insurance settlement and provided me a contingency agreement. Since that time, I have been amazed by the quality of repairs and the professionalism and respectfulness of everyone involved. I cannot thank my lucky stars enough that my first call on the 15th of January was my best call. Bigfoot Roofing will have all of my future business and I truly encourage any reader to consider the same. Many thanks to Lance Holman and John Conley. I cringe to think what I'd have done without you.
Response from owner
May 20, 2018
Julie Wooten
I had a fantastic experience with Big Foot. The young man that helped me knew what he was doing! He helped with my insurance claim and he was also present when the repairs began and ended. They made sure that everything was done to my satisfaction and that as a homeowner, I was happy. I would recommend Big Foot to anybody, You will be happy you called them. Julie