Bigfoot Roofing & Construction

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Employee

John

John is a technician at Bigfoot Roofing & Construction in Jacksonville, FL, named in 15 verified reviews averaging 5.0★ (100% positive).

15mentions
5.0★avg rating when named
100% positive
I recently used Bigfoot Roofing for a new roof for my home. My experience from start to finish was fantastic. Great communication and lived up to promised timeline’s. Highly recommend John and his team.
Stephanie Kelm

Reviews mentioning John

May 14, 2026

Stephanie Kelm

I recently used Bigfoot Roofing for a new roof for my home. My experience from start to finish was fantastic. Great communication and lived up to promised timeline’s. Highly recommend John and his team.

Response from owner

Stephanie, thank you so much for taking the time to leave this wonderful review! We're thrilled to hear your experience from start to finish was fantastic — that's exactly what we strive for with every project. Communication and sticking to timelines are things we really care about, so it means a lot to hear that came through for you. John and the team will be so happy to see your kind words — I'll make sure they know! We truly appreciate your recommendation and are so glad we could take care of your home. If you ever need anything roofing-related down the road, don't hesitate to reach out — we're always here to help! 🙌

May 14, 2026

May 2, 2026

Shawna Ormand

I’m working with John Valenti with Big Foot Roofing on repairs to the roof at one of the condo’s I manage. He has been great to work with. Very responsive and able to provide a repair quote to meet the Boards needs. This is the second time I’ve worked with Big Foot and they are fantastic to work with! Thanks for the excellent service and quality workmanship!!!!

Response from owner

Shawna, thank you so much for taking the time to leave this wonderful review! We're really glad to hear that John has been so responsive and easy to work with throughout the repair process — he's a great part of our team and we'll make sure he sees this! It means a lot that you trusted us with another project, and that we were able to put together something that worked for the Board's needs. Working with property managers like yourself is something we truly value, and we never take that trust for granted. Thanks again for the kind words about our workmanship — that genuinely means the world to us! Whenever your properties need us again, don't hesitate to reach out. We'd love to keep being your go-to roofing team! 🙌

May 14, 2026

August 21, 2025

Jim Speed

Totally researched roofers for my new roof. I was extremely impressed with BigFoot roofing before hiring them. I was even more impressed after I hired them for my new roof. Excellant workmanship with alot of attention to details. John, Mitch, and the whole team were a pleasure to work with, they are the best roofing company in Jacksonville! Nothing but great things to say about them from my experience with them. 4 years later, we had a small issue with a water leak. The Team jumped right on it and took care of the problem under Warranty. I LOVE this company and their people!! Cant speak highly enough about them. They stand behind their work!!

Response from owner

Mr. Speed, thank you for taking time to review our company. It was a pleasure working with you. Homeowner satisfaction is very important to Bigfoot Roofing & Construction, Inc. It is always our goal to meet or exceed your expectations. We are pleased that you are happy with your roofing project, and thank you for your business. Happy Holidays!

December 20, 2021

July 30, 2025

JP Morgan

We had an excellent experience with Bigfoot. They completed the work in a timely manner and were very professional and communicative. I have recommended them several times since having our roof replaced. We dealt with John C. and Miguel and they were both amazing!

Response from owner

JP, thank you so much for this wonderful review! We're thrilled to hear your roof replacement went smoothly and that you felt well taken care of throughout the process. John C. and Miguel are truly a fantastic team, and we'll make sure they hear how much you appreciated their professionalism and communication — that's going to make their day! The fact that you've recommended us to others means the world to us. There's honestly no better compliment than a personal referral, and we don't take that trust lightly. If you ever need anything down the road — whether it's for your own home or something we can help a friend with — don't hesitate to reach out. We're always here for you! 🦶🏠

July 31, 2025

December 23, 2024

Melissa Gray

These guys were recommended to us when a tree fell on our garage. They were amazing! They handled all of the construction from the roof, to painting, to fixing the garage door. They were extremely responsive, quick and always showed up on time! John was a pleasure to work with! Highly recommend!

Response from owner

Hello Ms. Gray and thank you for your kind words about your experience working with Bigfoot Roofing. Your satisfaction is our top priority and our dedicated team strives each day to meet the expectations of our valued customers. It was a pleasure to work with you. We appreciate your business and wish you a very Happy New Year!

December 30, 2024

March 18, 2024

BlackGold 39

John Conley was great informative and to the point . Estimated was done price 525.00 dollars for flashing repair Project manager Miguel Rodriguez -was professional and Honest and has impeccable integrity qualities hard to find these days , great asset to the company. I recently hired a roofing company for repairs on my home and was highly impressed with their level of professionalism, attention to detail, and communication skills. They were thorough in assessing the damage and explaining the work that needed to be done, keeping me informed every step of the way. The finished result was impeccable and I couldn't be happier with the service provided. I would highly recommend this roofing company to anyone in need of quality work and exceptional customer service.

Response from owner

Good morning Caroline, Thank you very much for your thoughtful review. We're thrilled to hear that you found our service informative, professional and honest. Our team is focused on offering attention to detail and exceptional customer service. We are truly pleased to have exceeded your expectations and greatly appreciate your recommendation. We are grateful for your business, and look forward to serving you again in the future. Sincere thanks from the Bigfoot Roofing Team.

March 19, 2024

August 1, 2022

RONALD Jones

Great company, John Conley was pivotal, with Quality work, on time install and the price was great too.

Response from owner

Thank you Ronald, we appreciate your business! Enjoy your new roof!

August 4, 2022

November 10, 2021

Chris B

The quick answer here is to just go ahead and hire Bigfoot Roofing and don’t look back. If you’re here for the long version: My wife and I had done a thorough search and thought we were retaining the best when we contacted Company A. Our simple request for an inspection/estimate from this company quickly turned into a heavy push to go after our insurance carrier to cover the replacement. We took the bait, and after 6 long months we were not one step closer to replacing out roof (that we originally wanted to purchase, outright, with ordinary American Dollars) material prices were steadily climbing, and we were now being advised to roll the dice with some random litigator and sue a multinational conglomerate for time-TBD! ¯\_(ツ)_/¯ At that point I reached out to another trusted source, explained our frustration, and he recommended Bigfoot. I called and John came out pretty much right away. Within a few weeks we had a beautiful brand new roof. Selection, installation, and settlement were a breeze. The cost for this astounding service? Just an apples-to-apples replacement for thousands of (American) dollars less than the quote from Company A! We jumped on it right away. Like every seasoned and sophisticated Jax homeowner, I can recognize spectacular value any time it slaps me square across the face. I am sure these very fine folks are happy to spread that around (the value, not the slaps)so give them a call and see how they can make your life easier.

Response from owner

Hi Chris, Thank you for allowing us to earn your business. We are pleased to hear that you're happy with the roof installation. We appreciate you taking the time to review our company. Enjoy your weekend!

November 12, 2021

August 21, 2019

Kathie Riley

Big Foot did our home reconstruction after Hurricane Michael and we couldn’t be more pleased. They were always on time and always did what they said - they even answered our phone calls and texts. We have been to other homes that have had work done and it makes us realize what an incredible job Big Foot did for us. We have a new roof, sky lights, windows, drywall, insulation, lighting, stucco, siding, gutters, flooring and paint. Great work! On time! On budget! And nice to boot! A 5 Star Plus review for sure! Oh, by the way, John is the BEST!

Response from owner

Thank you so much Mrs. Riley! We appreciate your review!

August 21, 2019

November 18, 2018

Sue Odell

Had roof installed at the end of October. Interviewed 8 companies and the best customer service was from Bigfoot. The price was fair, it took 2 days to complete. They had 8 guys on the first day and 10 on the second day. Very knowledgeable crew, very caring about our home and our landscape. We dealt with Lance, John and Kyle who answered promptly any questions or concerns that we might have had. I would HIGHLY recommend this company. They only asked for 25% down and did not ask for balance until they were sure that we were completely satisfied. Now that is true CUSTOMER SERVICE.

Response from owner

Thank you Sue! We appreciate your business!

August 2, 2019

November 6, 2018

William T.D. Hale Jr.

Hurricane Michael, Panama City, FL Following the hurricane, my wife and I headed to Panama City to assist my 87 year old mother who had sustained wind damage to the shingles on her roof and the soffit(s) surrounding her house, as well as other damages. After several days and multiple phone calls, emails and texts to local roofing companies, we had few contacts or replies. The contacts we had failed to show to provide estimates for the repairs. One day we waited all day for one company to show-up and even after they made calls to say they'd arrive in an hour or later stated they'd be at the house in ten minutes, they did not appear. Needing food and other supplies, the three of us were leaving when we saw Damien Wade, Sales Representative for Big Foot Roofing & Construction, setting up yard signs along the right of way in Cedar's Crossing. I stopped and spoke with Damien, who provided us with a package containing the company's business licenses and business liability insurance and other documents. We set an appointment for the following day at 10 am and HE SHOWED UP! From the moment we met Damien he was polite, informative and responsive, and above all PROFESSIONAL. He surveyed the damage and provided my mom with a detailed estimate of the work to be accomplished. He agreed to also meet our deadline of completing the work by November 3rd, since my wife and I were returning to our home out of state and we wanted the work completed before we departed. Again, Damien delivered on his promises. He personally replaced the damaged shingles in multiple areas of the roof and provided soffit samples to the Big Foot team. He arranged for Big Foot employees, Josh and Grayland, a father-son team of carpenters, to accomplish the soffit repairs as prescribed. Periodically, John Conley, the Operations Manager and Damien came by to check on Josh and Grayland's progress. The job was accomplished in a first class fashion and the work area was cleaned up. Everyone at Big Foot was empathetic and responsive to helping us accomplish the repairs and put my mom's concerns at ease. We truly believe finding Damien was meant to be and we are thankful we met him and the Big Foot team. I highly recommend this company/team for your roofing needs. William H

May 12, 2018

Bob B

Due to Hurricane Irma, I was forced to file an extensive insurance claim for roof, interior drywall and painting and fence replacement. As a homeowner, this was my first experience in needing a contractor for repairs. I began my search on January 15, 2018. Bigfoot Roofing was my first call, I suppose because of its alphabetical placement. Lance Holman took my call and answered all of my questions. Within three days, he had inspected my damages, discussed their ability to work within my insurance settlement and provided me a contingency agreement. Since that time, I have been amazed by the quality of repairs and the professionalism and respectfulness of everyone involved. I cannot thank my lucky stars enough that my first call on the 15th of January was my best call. Bigfoot Roofing will have all of my future business and I truly encourage any reader to consider the same. Many thanks to Lance Holman and John Conley. I cringe to think what I'd have done without you.

Response from owner

Thank you! We appreciate your business!!!

May 20, 2018

May 8, 2018

Mary Palmer

It is with no reservation that we recommend Bigfoot Roofing & Construction. After much research and review of several companies, we chose to go with Bigfoot to tear off and reroof nine quadraplexes. We chose them because they were organized, thorough, and met all the licensing and business requirements we wanted. Lance Holman was our sales consultant and he worked consistently and efficiently throughout the bid process to secure all the insurance and licensing documentation we requested. He also produced all the waivers we requested for final payment in a timely fashion. John Conley, operations manager, communicated with us daily to help coordinate resident parking. We were very pleased with the cleanliness of the jobsite, which was picked up and cleaned each and every day. The quality of the job is 10/10 and we received no complaints from any onsite residents. At all times, Lance and John were easily accessible and quick to provide whatever information we requested. Communication and customer relations rating is definitely a 10/10. In fact, all the way around, this company deserves the highest possible rating. It was a pleasure to do business with them and we highly recommend their services. Gary & Mary Palmer, Apartment Owners.

February 22, 2018

Andrea Appe

Great workmanship and great price! John in the office is super friendly and helpful. Couldn’t be happier with my new roof.

February 6, 2018

Renee Massey

I needed a roof replaced due to hurricane Irma. I called several roofing companies and couldn’t get anyone to come out. I got a referral from a friend for Bigfoot Roofing: I worked with Lance Holman to get an estimate. He was very professional and gave me an estimate on site. When the roof work started I was impressed with how the men where very polite and did great work. I have dogs so I was concerned about nails but they did a great job of cleaning up. I also had a chimney repair and worked with Bruce and his team. All in all I would definitely recommend them to anyone. It’s hard to find great work and great customer service but this company has it, thanks Lance, John and Bruce!